PDCflow Given 2025 “Best Value” Award for Digital Signature

PDCflow Given 2025 Best Value Award for Digital Signature

PDCflow has officially been recognized as one of the best esignature services of 2025.

We are excited to announce our most recent award, the “Best Value” badge for the Gartner Digital Markets digital signature software category.

This honor was earned based on independent reviews collected from satisfied PDCflow customers. The reviews are published and accessible for other buyers to read and compare.

The Gartner review platforms highlight top-rated tools in different categories. This allows companies to view the highest-rated software tools that users love and trust.

This award is just the latest we’ve received from review platforms Capterra, Software Advice, and other sources.

Other notable recognitions include “Best Customer Support” 2024 and the CardRates Editor’s Choice™ Award.

PDCflow eSignatures and Payments

Known for delivering the best digital signature software available, PDCflow combines secure payment processing, compliant esignature management, and automated workflow tools in one platform.

Our software is designed to help businesses send requests quickly via email and SMS. Simple, recipient-friendly features also help customers complete transactions faster and more confidently.

Here’s what some of our users have to say about their experience with us:

Capterra - Best Value - 2025
“I like the use and the ease of this software! It is very easy to explain how to use it to other users as well. In a digital world, it’s great to have the option of emailing receipts or payment plans to patients.”
- Katie K.

Medical Practice
[Capterra]

Software Advice - Best Customer Support - 2025
“Pretty pleased with PDCflow. I had never had any experience with merchant services, but the support made it easier than I expected.”
- Cindy B.

Legal Services
[Software Advice]

Why Choose PDCflow?

With an overall rating of 4.7/5 across Gartner Digital Markets platforms, PDCflow’s esignature software provides:

  • Custom branded requests: Use your own brand colors, logo, and email domain for a cohesive look in all messages.
  • Flexible administrative settings: Control which employees or departments can access templates or reporting with organization management.
  • Customizable workflows: Send to one or many recipients, combine digital documents, payment requests, and more with our all-in-one software.
  • Automation for notifications and reminders: Stay informed of status (opened, completed, expired, disputed, or failed) and encourage customers to complete requests without extra manual work.

Our developers are always making improvements to help companies securely collect signatures, send documents, and request payments in one seamless process.

Top PDCflow Features

  • Native payments: Payments are built into our system. With no plugins required, companies can access better functionality and cohesive reporting, all in one place.
  • Email and SMS: Send secure messages to customers in minutes through the channel they prefer.
  • Multiple documents: Send up to five documents in one message to include any sales contracts, disclosures, or terms of service.
  • Multiple recipients: Send requests to multiple recipients. Control signing order.
  • Status tracking: Get automatic email notifications as your customer moves through the process for easier contract tracking.
  • Reporting: Review audit trails and get an overview of company performance overall, or drill down to individual transactions for detailed information.
  • Easy for customers: Mobile-friendly and simple for recipients to navigate.
  • Fast implementation: Easy set up and free training from our award-winning Customer Success team.

Why PDCflow Stands Out Among Competitors

When comparing electronic signature apps, PDCflow consistently delivers more value, flexibility, and support than competitors.

Transparent, Scalable Pricing

PDCflow’s pricing model is designed with growing businesses in mind. There’s:

  • No contract required to get started with most plans
  • No per-user login fees
  • No monthly cap on how many requests you can send

Organizations can scale operations without worrying about hidden costs or usage limitations.

Joe Nelson, Controller, EastCoast Entertainment
EastCoast Entertainment
Joe Nelson, Controller
“The need for an online payment solution for our clients has been around for a while. I came onboard two years ago and that was the first project I was tasked with. I looked at different solutions. We looked at over 25 vendors. We landed on PDCflow because it allowed a lot of flexibility in the way we want to operate.”

Built-In Payment Capabilities

Unlike many platforms that require plugins, PDCflow includes native payment functionality. This makes it easy to:

  • Set up and manage recurring payments
  • Access real-time reporting
  • Send payments, documents, and esignature requests together

Open, Developer-Friendly Integration

PDCflow gives all customers access to our APIs without gatekeeping. Developer support, drop-in, and low-code components make implementation fast and easy. We offer these options no matter which plan you choose.

Exceptional Customer Support

Regardless of plan pricing, every customer receives the same award-winning support from our reliable in-house Customer Success team.

Or, access a comprehensive Help Center to troubleshoot issues and learn more about our platform at your own pace.

PDCflow vs Docusign

What makes PDCflow a better value for electronic signatures compared to Docusign?

A key advantage of PDCflow vs Docusign is the ability for businesses to scale without paying overage charges and higher fees for extra team members.

Many esignature features small businesses need to grow are included in a PDCflow starter plan of $9 a month (for all users!)

With Docusign, you would need an upgraded plan to access these features.

PDCflow

Docusign

Organization management
Enhanced plan only
Multi-channel delivery
An additional $0.15 per SMS on any plan
Enhanced plan only and an additional $0.40 per SMS
Control signing order
Enhanced plan only

Our native payment functionality is a core part of who we are as a company, not an afterthought.

We continue to improve how it works and add features we know will directly benefit your company. PDCflow payments include:

  • Customizable online payment portals
  • Flexible, automated recurring payments (both employee-initiated and through customer self-serve)
  • Secure digital payment requests via email and SMS (can be included in the document signing process or sent as a stand alone payment request)
  • Credit card, ACH, and cash tracking for easy reconciliation
  • Merchant service provider relationships, including options for select high-risk industries
  • Payment trust accounts
  • QR code payment links to print on billing statements
  • Automated reminders, to give recipients a second nudge without manual follow-up
  • Bulk sends, so you can request payment from a list of up to 5,000 recipients in one single workflow
  • Automated event notifications to ensure staff know when a message was received, opened, and completed

PDCflow payments

Docusign payments

Features

Processor choice
Limited processor choice
Payment portals
Native to platform
Only available via plugin
Recurring payments
Both employee-initiated and self-serve
Payment reporting
Native to platform
Customer support
Email and phone support, help center resources available
Extra cost to access better customer support

PDCflow vs Adobe Sign

How does PDCflow’s digital signature solution compare to Adobe Acrobat Sign?

PDCflow’s pricing was created so entire teams can send documents for digital signing and/or collect payments with documents.

This team-focused pricing lets companies:

  • Remove bottlenecks holding up order fulfillment.
  • Allow staff to access the appropriate information, so they can quickly reach out to customers.
  • Enable multiple employees to request signatures and accept payments without incurring extra user costs.

When comparing Adobe Sign vs PDCflow capabilities, Adobe Sign only allows a signature on a PDF. This limits the ways companies can use the software when interacting with customers.

With PDCflow, companies can get a signature in several ways:

  • get an esignature on a document
  • get a simple signature authorization with no document
  • get an esignature and payment together

Interested in PDCflow for your business? Sign up for a 14-day free trial to see it for yourself.

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Want to know more about PDCflow Software?

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See how our Flow Technology can create a one-step workflow for your contracts/invoices and payments. Book a demo today.
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- ABOUT THE AUTHOR -
Hannah Huerta - PDCflow Marketing Specialist
Hannah Huerta, Marketing Specialist

Hannah Huerta is a Marketing Specialist at PDCflow. She creates content for the accounts receivable and payment industry.

LinkedIn - Hannah Huerta
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