Collection Communications


Call Recording for Debt Collection

CAC Sponsored Webinar

Topic: Call Recording

This first in a series of CAC Debt Collection webinars is a 90 minute lunch time webinar, focusing on call recording and recent changes to laws surrounding this topic:

  • Call Recording Claims – the law, recent decisions affecting debt collection industry, and compliance strategies to minimize the risks of the California Invasion of Privacy Act minefield (CIPA)
  • How the panelists are currently handling notification of call recording in their agencies
  • TCPA consent and direct drop technology

Webinar Panelists include:

Courtney Reynaud – President and Compliance Officer at Fresno Credit Bureau

Shawn Suhr – CEO of Continental Credit Control and CEO & Founder of RadRevenue

David Kaminski – Owner & Attorney at Carlson & Messer LLP

This Webinar is scheduled for Tuesday, June 5th from 12:30 am – 2:00 pm PST

The cost is $59 per location for CAC Members and $99 per location for non-members.

Register for the CAC Webinar

PDCflow will be publishing a series of articles based on the information presented in the webinars. To receive notifications when these articles are published, please complete the below form:

We also share this valuable information on our LinkedIn Page. Follow PDCflow to stay up to date.