Why Use an IVR System for Payments in Accounts Receivable?

IVR System

Share this Article Interactive voice response (IVR) is a telephone payment system. It allows consumers to make an automated payment over the phone without interacting with a live person. IVR payment services add value and build revenue for your business – all without hiring any additional staff members. If a consumer understands what they owe and wants to resolve their …

How IVR Increases Inbound Payments and Improves the Customer Experience

IVR Increases Inbound Payments

Share this Article More and more businesses are adding IVR (Interactive Voice Response) Systems to their accounts receivables management toolbox and more and more consumers have become acclimated to using this business tool in their day to day lives. Credit card companies and banks use IVR to accept bill payment or check on the balance of an account.  Airlines are …