PDCflow Excited to Demonstrate, Network at Annual ACA International Convention

credit and collections

Share this Article Ogden, Utah — PDCflow is excited to announce their 12th year of attendance at the ACA International Convention & Expo. The representatives appearing at booth 434 are Account Executive Jeremy Fong and Customer Support Specialist Matt Thomas. The company’s focus this year is on educating current clients and new connections about the robust catalog of payment processing …

Three Reasons to go Paperless with your Signature Authorizations and Payment Collection

eSignature

Share this Article Proposing major changes in business workflow is a scary prospect. But continuing with the status quo isn’t justification for keeping policies that are bad for daily operations. Switching to a digital signature service allows you to obtain consumer payments and signatures simultaneously. And, it can yield huge benefits to your bottom line while cutting down on your daily …

Six Benefits of Using Automation in Collections

Collection Automation

Share this Article by Bernie Hydock, Comtech Collect! Welcome to the new 24/7 collection office, where automations not only optimize the work of your operators during the day, but also keep working long into the night executing scheduled tasks, gathering and exporting data to letter and texting services, creating reports, backing up your data and more.  The resources that must …

Whatever the Question Is…. The Answer is 6 Clicks

collections industry payment processing

Share this Article Success, especially for the collection industry, requires taking the consumer through the payment by phone process, end to end, in 6 clicks or less. In today’s collection industry environment, getting a consumer on the phone is only one-third the battle. You then must collect a payment, get the consumer to agree to an acceptable payment arrangement, and …

Problems with Payment Processing and Reg E? This Works Like Crazy

Reg E Compliant

Share this Article What do your REG E communications look like? Letters? Email? Sending them to your website? How’s that working for you? Reaching delinquent customers and getting paid is a lot like Fly Fishing.  You cast the line out many times, and often must try different types of bait before you get a fish on the line. Then you …

The Truth about Reg E Compliance

Reg E Compliance

Share this Article Consumer habits are hard to change. However, once they are in place, behaviors can become so automatic customers barely think about the activity. In fact, the majority of debit and credit card providers converting to the new chip technology opted for electronic signatures as the primary form of authorization, despite the fact that PIN numbers are significantly …

Electronic Signatures and Regulation-E

Electronic Signatures

Regulation-e has been in existence since 1978, when it was passed by Congress and signed by Jimmy Carter. It established the rights and liabilities of consumers as well as businesses involved in Electronic Funds Transfer activities. So, why 38 years after it was signed has it become such an important and frequently talked about regulation? The recent involvement of the …