IVR Payment Solutions
Automate Payments and Compliance while lowering Operational Costs
PDCflow’s IVR Payment Solution Lets You:
Increase Your Inbound Payments
Give your customers another way to pay you that is available 24 hours a day 7 days a week. Provides another avenue of payment for those consumers who can’t pay online.
QwikDial IVR Solution records your payment authorizations, keeping you compliant with NACHA for ACH payments, Regulation E for Recurring Debit Cards, and the Electronic Funds Transfer Act
Take Secure, PCI Compliant Payments
Payment data is encrypted, tokenized, and stored in a secure vault on PDCflow Servers. Your customer’s payment data is safe and retrievable for future payments.
Customize Payment Options
Using QwikDial’s Intuitive and customizable Dialog Designer you can quickly set up several payment options for your customers who prefer to pay by phone.
Automated Your Business Processes
Your Payments are collected automatically. PDCflow has several integration options available in order to update balances and payments in your account management software.
Save You Time and Resources
An IVR system can take a payment call at a fraction of what it costs for a live agent. Your employees can concentrate on the more complex calls while your IVR solution quickly, compliantly takes the simple payment call.
For more information on QwikDial and how easy it is to integrate IVR payments into your PDCflow Payment Processing please complete this form and a PDCflow Representative will reach out to you.
PCI DSS Level 1 Compliant keeps Your Data Secure
QwikDial provides intuitive and most importantly PCI Compliant IVR Payment Solutions, allowing for both Credit/Debit Card and ACH Processing that are encrypted, tokenized and stored in a secure vault.
Powerful Reporting & Scheduling
Powerful visual reporting and scheduling can be queued and reported on. Reporting can be sent daily, monthly or anytime to recipients of your choice. PDCflow Payment Reporting can separate all payments made via IVR.
Recorded Calls to keep Your Business Compliant
Calls can be automatically recorded and stored in your system allowing for immediate and electronic access for proof of authorization requirements.
Customizable for Your Business Needs
QwikDial’s Browser-based Dialog Designer allow your administrators to graphically design their dialogs through an intuitive browser-based interface ensuring compliance and optimal payment processing performance.
Integrated PDCflow Reporting
Robust Reporting built into your PDCflow system so you can track payments and payment types that are processed via IVR.
Fast Implementation and Minimal Investment
With no hardware or software to install you can be up and running with Qwikdial IVR Payment Solutions within 48-72 hours. No set up fee and cost is based only on your business usage.