This “Best of” badges program is an independent assessment that evaluates user reviews to help buyers identify highest-rated software companies in specific categories that offer the most popular solutions.
PDCflow’s software has earned this award because of the overwhelming positive reviews our company has received about our Customer Success team from actual customers.
“My team and I are honored to receive this badge from Software Advice and are deeply grateful to our customers for their trust and positive reviews. Receiving the Best Customer Support Badge for Payment Processing is a testament to the dedication of our Customer Success team.”
PDCflow’s Best Enhancements of 2024
“Our latest product enhancements solve real problems for businesses: send multiple documents to multiple recipients. Improve success rates by delivering essential requests via email and SMS and automating reminders.
We're the most capable platform for secure, compliant communication and payment workflows, designed specifically for businesses handling sensitive transactions.”
As we close out the year and move into the future, we’d like to highlight some of our newly enhanced features that simplify business esignature, payment, and digital document needs.
- Multiple document messages: Make sending paperwork a breeze with multi-document Flows. Send up to five documents in a single message.
- Automated reminders: Send customers an automated reminder before their message expires to encourage higher open and completion rates on esignatures, payments, or other important requests.
- Custom branding: Set up custom branding in your PDCflow account to send emails and requests that fully reflect your brand’s colors, logo, custom messaging and company email domain.
- Multi-recipient messages and requests: With Multi-Recipient Flows, you can request esignatures, payments, and photo and file uploads from more than one recipient at a time. Good for multi-signers, countersignatures, and collecting an esignature and payment at the same time.
Check out what our customers have to say about their experience with us:
Legal Services
[Software Advice]
Event Services
[Software Advice]
Why choose PDCflow? With an overall rating of 4.7/5 and 70+ reviews on Software Advice, our customer service and software speak for themselves. But for those who want to learn more, here are some facts about PDCflow:
- Other 2024 awards: This year in June, 2024, we also received the CardRates Editor’s Choice™ Award for innovative payment and communication solutions.
- Fast response times: With a 10-minute average support response time during business hours, we strive to help companies get answers fast and get back to business.
- Great listeners: Our customer-forward software development approach means we’ll always listen to your feedback and suggestions for improvement. Our Customer Success and Product Development teams are always just a phone call away!
“At PDCflow, we prioritize our clients' success by providing fast, hands-on support and continuous improvement based on customer feedback. This recognition reflects our commitment to creating true partner relationships and for that I am very proud of my entire team and everyone at PDCflow who takes part in helping our department.”
Looking Ahead: More to come in 2025
While 2024 was a remarkable year, we're not stopping here. As we look forward to 2025, we remain committed to evolving and enhancing our software solutions to better serve our customers.
We’re excited for the opportunities and developments ahead and can't wait to continue growing alongside our clients.
About PDCflow
PDCflow empowers businesses to streamline digital transactions by combining secure esignatures, payments, and document workflows in one easy-to-use platform.
By consolidating multiple steps into a seamless process—enhanced with features like SMS/email delivery and automated reminders—PDCflow enables organizations to save time, reduce costs, and deliver faster, more reliable results.
Unlike traditional esignature solutions, PDCflow stands apart with its unmatched flexibility, affordability, and customer-first approach, providing personalized support and customization options that adapt to unique business needs.
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- ABOUT THE AUTHOR -
Hannah Huerta, Marketing Specialist
Hannah Huerta is a Marketing Specialist at PDCflow. She creates content for the accounts receivable and payment industry.
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