How IVR Increases Inbound Payments and Improves the Customer Experience

IVR Increases Inbound Payments

Share this Article More and more businesses are adding IVR (Interactive Voice Response) Systems to their accounts receivables management toolbox and more and more consumers have become acclimated to using this business tool in their day to day lives. Credit card companies and banks use IVR to accept bill payment or check on the balance of an account.  Airlines are …

Online Credit Card Fraud Prevention Tips Your Business Should Implement

Share this Article For the accounts receivable management industry, allowing your customers to self-pay is a great way to increase your revenue and obtain proper proof of authorizations from your consumers. However, there are a few steps as a merchant that you should be aware of in order to protect your business and your customers from online credit card fraud …

Online Payment Services Will Encourage Timely and More Frequent Payments

Online Payment Services will Encourage Timely and More Frequent Payments

Share this Article All businesses, especially those in accounts receivable management (such as medical billing or consumer payments) have experienced challenges collecting payments. However, there are tools available to help lessen the impact of loss due to these challenges. Businesses need to study these tools and consumer payment trends to assess whether they’re using the best technology available to increase …

PDCflow Announces Free e-Signature Services for Payment Authorizations

free e-signature services

Share this Article Matthew Snedden, COO of PDCflow, an industry leader in payment processing technologies, announced today their innovative e-Signature service is free in conjunction with any payment services. PDCflow’s e-signature solution has been an industry disrupter, helping agencies stay compliant with Regulation E and NACHA regulations and reducing chargebacks. The ultimate goal of offering free e-Signature services is to …

Consumer Financial Protection Bureau Reminders

pci compliance

The CFPB issued a compliance bulletin reminding businesses, including, debt collection agencies, mortgage servicing, and student loan servicing companies, of these requirements: In addition, the CFPB is providing information to consumers on how to revoke authorizations. For additional information on the CFPB reminders, please see this article: “CFPB Reminds Companies of Automatic Debit Authorization Requirements“

Are your Recurring ACH Payments Compliant?

Free eSignature Services

When you’re going to accept recurring payments for a debt, are you asking what TYPE of account or card the consumer is paying with? Here’s a quick guide to the different ways people are paying off their collections debt: ACH (e-check) payments coming from a checking or savings account are required by NACHA to have signed authorization when a recurring …

Why Businesses Need Electronic Document Management

electronic document management software

Share this Article Low overhead is essential so smaller businesses can protect their profit margins. But controlling administrative costs is important to large companies too. Many small businesses have watched corporations implement document sharing, document signing, and online bill payment services for their clients. Services that will save these corporations tons of time and money. These electronic document management solutions …