Compliance Regulation Solutions for the Future

payment and compliance solutions

Share this Article In today’s consumer financial services industry, the constantly changing regulatory environment can make it difficult to plan ahead and know what payment and compliance solutions will be needed to move your business in a positive direction. As always, a change in government and government policies can bring uncertainty, and we don’t know how these changes may affect …

How to Increase Recurring Payments by 15-25%

Increase Recurring Payments

Share this Article There are two major factors that drive the recurring payment stream in your office. You should be doing everything possible to maximize both factors. The first way to get more from your recurring revenue stream is to increase the payment amounts. If you can get each staff member to increase the payments they are setting up with …

The Most Forgotten Part of Taking a Consumer Payment

consumer payment

Share this Article Is consumer payment processing a commodity? Are all payment providers the same? Is cost the only consideration? No…No…and No… The average business owner buys many products and services based on price because they view them as commodities. With the entrance of services like Square to the market, some businesses now feel payment processing falls into the category …

New NACHA Limits Driving ACH Return Payments Off a Cliff

ach payment returns

Share this Article Archery is an exact sport. Competitors must hit a 122 centimeter (4 foot) target from a distance of 70 meters or 230 feet. That’s the distance of one and half Olympic size swimming pools or hitting the field goal posts from the 20 yard line on your opponent’s side of the football field. Hitting the bullseye is …

What Pokémon Go Can Teach the ARM Industry about Smart Phones

ARM Industry

Share this Article Pokémon Go hit the game app world by storm and became an overnight sensation with millions using their smartphones to “capture” Pokémon scattered across the world. What can the massive success of this child’s game teach the ARM Industry? The answer is sitting on your desk. The popularity of the Pokémon Go app highlights the importance and …

PDCflow Welcomes Matt Thomas to the Customer Success Team

PDCflow Customer Success Team

Share this Article In today’s business environment, excellent Customer Service is vital for success. The leadership team at PDCflow recognizes the importance to strive for excellence in Customer Support and acknowledges that the people on the Customer Success Team are the cornerstone in moving toward that achievement.  With this in mind, PDCflow is extremely pleased to announce the addition of …

Whatever the Question Is…. The Answer is 6 Clicks

collections industry payment processing

Share this Article Success, especially for the collection industry, requires taking the consumer through the payment by phone process, end to end, in 6 clicks or less. In today’s collection industry environment, getting a consumer on the phone is only one-third the battle. You then must collect a payment, get the consumer to agree to an acceptable payment arrangement, and …

The Top 3 ARM Industry Payment Challenges

ARM industry

Share this Article What are agencies’ top payment concerns?  PDCflow’s Chief Operating Officer, Matthew Snedden, and Western Territory Account Executive, Jeremy Fong, accompanied by Newtek representative, Tom Harkins, surveyed attendees at the ACA’s Annual Convention in Denver this summer to find out.  Snedden and Fong asked attendees about payment processing, compliance solutions, and payment authorization. This year’s attendance at the …

Problems with Payment Processing and Reg E? This Works Like Crazy

Reg E Compliant

Share this Article What do your REG E communications look like? Letters? Email? Sending them to your website? How’s that working for you? Reaching delinquent customers and getting paid is a lot like Fly Fishing.  You cast the line out many times, and often must try different types of bait before you get a fish on the line. Then you …

Why Shopping for Payment Processing Rates is Short Sighted

payment processing rates

Share this Article Buying a car is an experience we often avoid because the selection is overwhelming and comparing cars is difficult, considering there are dozens of makes and models to choose from, and each with multiple options and upgrades available. Then there is the price. How can you possibly compare one to the other when none are really the …