Preventing Chargebacks in the Collection Industry: A How-To Guide

Preventing Chargebacks in the Collection Industry: A How-To Guide

Share this Article Your staff works hard during the busy tax season to settle past due accounts and collect payments for your agency. After all that work, nothing is more frustrating than receiving a chargeback notice from your merchant service provider, notifying you that a consumer has disputed a payment to their issuing bank. This scenario is familiar to many …

How Do You Measure Consumer Engagement in Accounts Receivable?

Measure Consumer Engagement

Share this ArticleIn the last decade, mobile technology and social media have changed how customers engage with businesses–including those in the accounts receivable industry. Most companies, however, have done a mediocre job of capitalizing on this trend. Consumers don’t expect to engage solely during business hours. And there are now other outlets for complaints beyond the BBB or FTC. Today …

Four Questions When Considering a Self-Cure Payment Site

Self Cure Payment Site

Share this ArticleDo you need to find a better solution for your consumers to pay online? The industry trend in debt collection payments is for consumers to self-cure, usually through online payment portals. This channel is one of the most efficient ways your office can receive payments. Online payment portals are faster and more reliable than receiving a check in …

How to Increase Online Payments in Healthcare

increase online payments

Share this ArticleMore and more individuals have access to the internet via smart phones and other portable devices. And for many consumers, the ability to pay online is their preferred method for resolving their financial obligations. Considering these facts, the value of offering your patients the option to pay through an online payment portal is undeniable. 40% Average Year Over …

Compliance Technology Solutions for the Future

payment and compliance solutions

Updated September 2020 In financial services, the constantly changing regulatory environment can make it difficult to plan ahead. How do you know what compliance technology solutions you need to move your business in a positive direction? Planning For a Compliant Future in ARM Shifts in government policies can bring uncertainty. With the recent Supreme Court decision regarding the CFPB’s structure …