CUSTOMER EDUCATION SESSION ON DEMAND

[Strategy Session]

Engage Customers and Build Trust with Custom Branded Messages

Create a better experience at every stage of the customer journey.

Your customers who want to pay, sign papers, and receive documents digitally should recognize your company’s messages.

That’s why PDCflow offers Custom Branding for digital customer communications.

Watch a 30-minute live training focusing on Custom Branding features and functionality.

Watch the recording. 👇

What this strategy session will cover:

  • A live demo of Custom Branding, highlighting the main features—corporate logo and colors, company email domain, and custom branded statement.

  • Benefits of adding elements of Custom Branding to your company’s communications.

  • Q&A session, so we can answer all your questions about Custom Branded Flows.

Key takeaways:

Customers expect communications to feel consistent with your company’s branding.

In this training, we will discover how adding brand markers to your communications are beneficial for:

  • Consistency and brand recognition: When recipients consistently see your logo, colors, and other brand elements, they become more familiar with your brand over time.
  • Professionalism: A branded email conveys professionalism and reliability, instilling confidence in your company.
  • Trustworthiness: When recipients recognize your brand, they are more likely to open and engage with your emails because they trust the source.
  • Increased engagement: Recipients are more likely to engage with a visually appealing email from a familiar source.

Speakers

Heather Harris, PDCflow

Heather Harris

NATIONAL BUSINESS DEVELOPMENT EXECUTIVE

Heather Harris has been with PDCflow for over 10 years and focuses on helping companies strategize and implement a streamlined payment workflow that utilizes digital communications and innovative technology to increase cash flow.

Dawn Updike PDCflow Sales and Marketing Manager

Dawn Updike

MARKETING MANAGER

Dawn Updike has been with PDCflow for over 14 years and began her journey in Customer Success, onboarding clients onto the software and guiding them through the merchant underwriting process.