How IVR Increases Inbound Payments and Improves the Customer Experience

IVR Payment Solutions

More and more businesses are adding IVR (Interactive Voice Response) Systems to their accounts receivables management toolbox and more and more consumers have become acclimated to using this business tool in their day to day lives. Credit Card Companies and Banks use IVR to accept bill payment or check on the balance of an account.  Airlines are using IVR to …

Online Payment Services will Encourage Timely and more Frequent Payments

online payment services

All businesses, especially those in Accounts Receivable Management such as Medical Billing or Consumer Payments, have challenges in collecting payments. However, there are tools available to help lessen the impact of loss due to these challenges. Businesses need to study these tools and consumer payment trends in order to assess if they are utilizing the best technology available to increase …