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Call Baiting Questions How to Respond

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PDCflow is a complete Payment Hub that is simple, quick and secure, so you can collect payments faster. The application allows multi-channel payments with integrated, compliant payment authorizations – all from one central platform.


    [Best Practices] Skip Tracing – In this skip tracing best practices guide, Parsons-O’Brien, along with her California Association of Collectors colleagues, provides in-depth information.

    Download Skip Tracing Best Practices

    [How-To] Collections: How to Respond to Disputes – Download this How-To sheet detailing best practices for handling collection disputes.

    Download How To Respond to Disputes

    [Tip Sheet] Collection Messages – Download this Tip Sheet detailing what your collectors should consider when deciding to leave a message and the pros and cons of the FOTI and Zortman messages.

    Download Collection Messages Tip Sheet

    [Guide] PCI Compliance GuideDownload this Guide detailing the levels of PCI Compliance and what your responsibilities as a merchant are.

    Download PCI Compliance Guide