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    [Guide] Call Recording Guide for Collections – This guide covers information specific for third party collections on call recording consent for both federal and state laws.

    Download Call Recording for Collection Guide

    [How-To] Collections: How to Respond to Disputes – Download this How-To sheet detailing best practices for handling collection disputes.

    Download How To Respond to Disputes

    [E-Book] Electronic Funds Transfers (EFT) Authorization Guide – Know the requirements for NACHA, The Electronic Funds Transfer Act (EFTA) and Regulation E.

    Download EFT Authorizations Guidelines

    [Guide] PCI Compliance GuideDownload this Guide detailing the levels of PCI Compliance and what your responsibilities as a merchant are.

    Download PCI Compliance Guide