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At PDCflow, we not only strive to be the best payment and compliance management system for the debt collection industry, we also want to be a great resource for your industry needs.

Take a minute or two to review some of the information we shared from the CAC educational series:

Call Baiting | Best Practices  -Why is call baiting done and what can debt collectors do to prevent the practice? Here’s what the panelists David Kaminski, Kelly Parsons-O’Brien and Mike Cheek had to say.

Call Baiting Best Practices

Call Recording Consent  - PDCflow created a series of blogs based on the California Association of Collectors 2018 courses. The first class was a webinar hosted by panelists attorney David J. Kaminski, Shawn Suhr and Courtney Reynaud. The subject was call recording laws.

Call Recording Consent

Credit Card Payment Processing: A Guide for Merchants - This comprehensive guide gives a brief history of credit card processing, informs you on how a card is processed and provides information on compliance, security and rates/fees.

Credit Card Payment Processing Guide