Pimsware + PDCflow

Use Secure Payment Capture through email, SMS, and via phone dial pads with integrated Flow Technology.

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KEY FEATURES

Empower your call center with Secure Payment Capture

Reduce risk and PCI compliance scope

Send your payment portal right to your consumers' fingertips via email and text. Consumers enter their own sensitive payment data. Or give consumers the ability to enter credit card or bank account information via the dial pad on their phones. Agents never see or hear sensitive payment data.

Provide a convenient consumer experience

End payment friction for consumers. Dual-factor authentication establishes right-party contact. No need for usernames and passwords.

Save on the cost of compliance

Cut mailing costs and save time. Send a Flow request through email or SMS to your consumers while they are still on the phone with your agents. Capture recurring payment consent with a legal wet signature.

Keep agents in control

First contact may be the only contact. Close more accounts. Agents send Flow requests and receive payments while on the phone with consumers.

Meet CFPB and FDCPA compliance

Opt-out options are available for both email and text. Dual authentication verifies the consumer's identity and meets third-party disclosure requirements.

Customizable and flexible

Set up customized email messages from within your Pimsware account. Set flexible expiration dates. Give your consumers hours, days or weeks to complete the payment workflows.

Accept secure credit card payments

Capture signed payment consent

Allow consumers to enter their own payment data

Retrieve a documented audit trail

Use email and SMS compliantly

Automate payments into your Pimsware account

97%

Review & Accept

97%

Email Deliverability Rate

99%

SMS Deliverability Rate

76%

Email Open Rate

54%

Email Click-Through Rate

64%

Completed Payments Through Flow

Our patented Flow Technology gets results

Collect signatures and payment in one seamless workflow.

Settlement letters.
Signed authorization on large payments for chargeback prevention.
Keep agent assisted payments out of PCI scope.

Consumers can review documents, sign, and enter their own credit card payment data, and send a completed payment back to you in just a few clicks.

How Secure Payment Capture works

Agents never see, hear or touch consumer credit card or bank account data. Consumers enter their own private financial data, building trust with your business.

Agents can send a payment form direct to consumers through email or SMS. Or consumers can use their phone dial pad to enter payment data in private.

Verify identity and consent for all payments with a documented audit trail. Set up and lock down workflows to meet your specific business and compliance needs.