Integrated PDCflow solutions empower your PIMSWARE software to:
  • Accept secure credit card and ACH payments
  • Take payments over the phone with secure payment capture
  • Allow consumers to enter their own payment data
  • Capture signed payment consent
  • Use email and text messaging compliantly
  • Automate payments in your PIMSWARE platform
  • Offer convenience to your consumers
  • Retrieve a documented audit trail

How Secure Payment Capture Works

via email and text
  • Agents Can Send a Payment Portal Direct to Consumers via Email and Text

    Payment data is entered into a secure form by the consumer while on the phone with the agent

  • Agents Send a Secure Email or Text

    Agents can include a settlement letter or payment consent form for signature in the email or text

  • Consumers Receive Text or Email

    In real time

  • Consumers Complete Transaction

    All sensitive credit card or bank account data is entered in privacy

  • Agents Receive Notifications of Completed Payments

    Audit report immediately available to consumer and agent and payment information is automatically updated in the PIMSWARE collection system

How Secure Payment Capture Works

via dial pad on phone
  • Agents Can Accept Payments Over the Phone Without Seeing or Hearing Sensitive Payment Data

    Payment data is entered by consumers via the dial pad on their phone

  • Agents Can Remain on the Phone with Consumers

    Payment data is encrypted, tokenized, and stored in secure vault, keeping agents out of PCI scope

  • Consumers Complete Payment

    In real time

  • Consumers Sensitive Payment Data is Protected

    All sensitive credit card and bank account data is entered in privacy

  • Agents Receive Notifications of Completed Payments

    Audit report immediately available to consumer and agent and payment information is automatically updated in the PIMSWARE collection system

Use Secure Payment Capture so your call center can:
Reduce Risk and PCI Compliance Scope

Send your payment portal right to your consumers' fingertips via email and text so they can enter their own payment information. Card numbers can be entered by consumers via the dial pad on their phones. Collectors never see or hear sensitive payment data.

Provide a Convenient Consumer Experience

Eliminate payment friction for consumers. Establish right party contact through dual factor authentication eliminating the need for usernames and passwords.

Save on the Cost of Compliance

Cut mailing costs and save time. Send a Flow to your consumers while they are still on the phone with your agents to collect consent with a wet signature.

Keep Collectors in Control

First contact may be the only contact. Close more accounts by sending requests and receiving payments while on the phone with consumers.

Meet CFPB and FDCPA Compliance

Opt out options are available for consumers for both email and text. Dual authentication verifies identity and meets third party disclosure requirements.

Customizable and Flexible

Set up customized email messaging from within your Pimsware account. Set flexible expiration dates. Give your consumers hours, days or weeks to complete the payment workflows.

HIPAA Compliant
Level 1 PCI Compliance
SOC 2 Compliant
99.99% Uptime Achieved

Create an easy consumer experience

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With PDCflow's integrated secure payment capture solutions within your Pimsware Account 
  • Send consumer billing statements and payment forms in one seamless workflow.
  • No login requirements.
  • No paper statements to keep track of.
  • No long access code to enter.
  • Consumers enter their own payment information.
  • Consumers can sign, proving payment consent.
Streamline the process of sending documents, getting signatures and secure payments from consumers. Turn a promised payment into a completed payment while your agents have the consumer on the phone.

Talk to a PDCflow expert today to learn how.

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