Case Studies

Norco Volleyball Club

“PDCflow has saved me a lot of time, especially with the reports and being able to track who’s signing and who’s not signing in real time.”
Daniel Sharrah
Director of Programming & Recruiting Coordinator
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Letorney & Mattei Affordable Insurance, LLC

“Security is always a priority. We also wanted software that is easy to navigate and cost-effective.”
Brandy Sawdy
Senior Licensed Agent
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EastCoast Entertainment

“The fact that the software gives each of our agents the ability to submit their own payments, have their own logins and allows everyone to view their own payments.”
Joe Nelson
Controller
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Royal Furniture

“We’re able to schedule payments with PDCflow, and that helps us out a lot because we don’t have to call the customers.”
Vickie Smith
Collections Manager
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Griffin Ford

“The service department’s rental agreements came up later. We realized we could do this workflow through PDCflow. That was just an added bonus that PDCflow would actually help with that system too.”
Loren Sweeney
General Manager
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Carlisle Wide Plank Floors

“Internally, my team loves PDCflow because it was two separate processes before. We were chasing a lot of things. That was highly inefficient.”
Amanda Lockwood
Client Partner Manager
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Corporate Direct Inc. and Sutton Law Center

“The customer service has been awesome. I would say that's definitely number one. And then on the payment side of things – the payment portals, the security, and the ease of use on the technical side.”
Melissa Matheson
Information Systems Manager
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Real Estate Transaction Company

“I don’t have three hours to spend training someone on a system that crashes and ultimately doesn’t do what we want it to. With PDCflow, it’s simple. Drag and drop, click send.”
Melanie Miller
Senior Operations Manager
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Niagara Falls Memorial Medical Center

“The sheer convenience of offering web payments to our patients has helped to increase our collection efforts.”
Judy Conti
Patient Account Manager
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Assistentcy LLC

“My team makes the offer of emailing or texting them that payment link. And the thing that we noticed over the year was that our credit card receipts almost doubled.”
Cameron Karim
President & Director of Operations
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Action Recovery Online

“The fact that the consumer can agree to the payment arrangement–either one-time payment or a schedule–by signature, is an advantage.”
Norm Kieffer
Collection Agency Owner
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Recovery Management Solutions LLC

“We want to make sure we’re following Regulation E as best we can, and we want to make sure consumers are aware of what payments are going to be debited from their account. We will not process any payments from a consumer unless they first sign with an esignature.”
Liz Colwell
Administrator
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Bayview Solutions LLC

“The best in the business. We needed to mitigate our chargebacks. Signature capture with PDCflow added another layer of security.”
Robert Thompson
Compliance Officer
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