FLOW TECHNOLOGY

Reduce risk in your office and make work from home just as safe

BOOK DEMO

To collect payments in today's digital-first world, businesses need to create trust with consumers
Successful accounts receivable teams keep sensitive card data secure 100% of the time, whether working from the office or home.

Leverage PDCflow's FLOW Technology for payment security and compliance

Reduce Risk and PCI Scope

Agents never see, hear or touch consumer credit card data.

Consumers enter their own private financial data, building trust with your business.

Verify identity and consent for all payments and payment plans with a documented audit trail.

Set up and lock down workflows to meet your specific business and compliance needs.

Keep Agents in Control

Close accounts while agents are engaged with consumers.

Agents send FLOWs while on the phone or using a chat tool with consumers.

Overcome common objections – agents can send the billing statement and payment request to answer questions in real time.

Create a Positive Customer Experience

Eliminate friction for your customers – no hunting for a payment portal, no need to remember username and passwords or route people to an impersonal IVR system in the hopes they don't disconnect.

Customize the time your customers need to complete a payment request – minutes, hours or days.

Simplify Your Operations

PDCflow is the only software you need to send and receive complex business transactions – payments, eSignatures, electronic documents, photos or any combination of these options.

Create unlimited templates, so your staff can send transactions in one easy workflow.

Use digital communications – email and text messaging – securely.

Report on all transactions from one platform for all locations and departments.

- How it works -

  • Agents Select Transaction

    Payment, eSignature, Payment authorization, Document delivery, Photo upload

  • Agents Send Request

    Via email or text

  • Consumers Receive Text or Email

    In real time

  • Consumers Complete Transaction

    All sensitive credit card data entered in privacy

  • Agents Receive Transaction

    Audit report immediately available to consumer and agent

Why use FLOW Technology?

Eliminate Fraud Risk | PDCflow
Eliminate Fraud Risk
Take Payment Now | PDCflow
Take Payment Now
Prove Consent | PDCflow
Prove Consent
Stay Compliant Right Party Contact with Dual-Authentication | PDCflow
Stay Compliant
Reduce PCI Scope | PDCflow
Reduce PCI Scope
Keep Agent in Control | PDCflow
Keep Agent in Control
Documented Audit Trail | PDCflow
Documented Audit Trail
Dual-Authentication for Right Party Contact | PDCflow
Dual-Authentication for Right Party Contact
HIPAA Compliant
Level 1 PCI Compliance
SOC 2 Compliant
99.99% Uptime Achieved

Extended Business Offices get results with PDCflow

Case Study Assistentcy Extended Business Office

97% FLOW delivery rate

73% FLOW open rate

74% FLOW click rate

Success Story
Doubled Credit Card Payments

"When we started using FLOW, if a consumer or patient said they wanted to pay with a credit card, but didn't have the information readily available or didn't have the time because they were at work, my team makes the offer of emailing or texting them that payment link. And the thing that we noticed over the year was that our credit card receipts almost doubled."

- Cameron Karim, President, Assistentcy

Download Assistentcy Case Study:

Deliver convenience to your consumers

Talk to a PDCflow expert today to learn how.
TALK TO SALES

Not quite ready?

Learn how FLOW Technology can help your team meet your AR goals with PDCflow resources