To collect payments in today's digital-first world, businesses need to create trust with consumers
Leverage PDCflow's FLOW Technology for payment security and compliance
Reduce Risk and PCI Scope
Agents never see, hear or touch consumer credit card data.
Consumers enter their own private financial data, building trust with your business.
Verify identity and consent for all payments and payment plans with a documented audit trail.
Set up and lock down workflows to meet your specific business and compliance needs.
Keep Agents in Control
Close accounts while agents are engaged with consumers.
Agents send FLOWs while on the phone or using a chat tool with consumers.
Overcome common objections – agents can send the billing statement and payment request to answer questions in real time.
Create a Positive Customer Experience
Eliminate friction for your customers – no hunting for a payment portal, no need to remember username and passwords or route people to an impersonal IVR system in the hopes they don't disconnect.
Customize the time your customers need to complete a payment request – minutes, hours or days.
Simplify Your Operations
PDCflow is the only software you need to send and receive complex business transactions – payments, eSignatures, electronic documents, photos or any combination of these options.
Create unlimited templates, so your staff can send transactions in one easy workflow.
Use digital communications – email and text messaging – securely.
Report on all transactions from one platform for all locations and departments.
- How it works -
Agents Select Transaction
Payment, eSignature, Payment authorization, Document delivery, Photo upload
Agents Send Request
Via email or text
Consumers Receive Text or Email
In real time
Consumers Complete Transaction
All sensitive credit card data entered in privacy
Agents Receive Transaction
Audit report immediately available to consumer and agent
Why use FLOW Technology?
Extended Business Offices get results with PDCflow
97% FLOW delivery rate
73% FLOW open rate
74% FLOW click rate
Doubled Credit Card Payments
"When we started using FLOW, if a consumer or patient said they wanted to pay with a credit card, but didn't have the information readily available or didn't have the time because they were at work, my team makes the offer of emailing or texting them that payment link. And the thing that we noticed over the year was that our credit card receipts almost doubled."