INDUSTRY SOLUTIONS
Law Offices
Streamline billing and payments. Send invoices with payment requests through secure email and text.
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HIPAA Compliant
UPTIME Achieved
SOC 2 Compliant- LEVEL 1 Compliant
FEATURES FOR A DIGITAL WORLD
Use one platform to send and receive documents, esignatures, and payments. Improve client experience with email and SMS for contracts and payments.
Send Documents- Send Payment Requests
- Gather Legally Binding Signatures
- Request Photo Uploads
Simplify and improve performance
Use one platform for payments, document delivery, esignatures, email, and texting. Report on all transactions from a single source for all users, locations, and departments. Use Insights Reports to track payment performance by the data that matters to you.
Set up unlimited users and templates
Set up as many users as you need at no additional cost. Create unlimited templates that can contain all or any combination of payment forms, documents, esignatures and photo uploads. Set up and lock down workflows to meet specific business and compliance needs.
Make self-pay easier
Make it easy for consumers to make payments. With a Flow smart request, there is no hunting for a payment portal URL and no username or password. You send all the information a client needs to review their contract and enter their own payment information in a secure email or SMS.
Streamline recurring payments
Set up recurring payments or process future payments with ease. Send payment schedules with a Flow email or SMS request for review and consent with a wet signature. Enable consumers to set up their own schedules with payment terms you configure.
Track Flow email and SMS requests
Know with certainty if an email or text was received and opened, and monitor each step of the process with event tracking on every Flow smart request. Pull documented audit reports when needed.
Reduce risk and PCI compliance scope
Dual authentication verifies identity to ensure information is received by the intended recipient. No need to take payment data over the phone. Staff can send a Flow payment request through text or email. Consumers enter their own payment data.
HERE'S HOW IT WORKS
Set up workflows based on your client contract or billing needs.
- Create custom workflows
- Set up omnichannel payments
- Create a better client experience
- Access detailed reporting
- Understand your payment data
Set up the options you need
- Send by email, text message, or both.
- Include contracts and billing statements for clients to review.
- Request signatures on documents and payment plans.
- Allow consumers to upload images, such as photo IDs.
- Enable self-serve recurring payment setup for larger balances.
Make it easy for clients to pay
- Take credit, debit, and ACH payments.
- Accept payments online, over the phone or through web chat and mobile devices.
- Set up recurring payment schedules and enable self-serve payment options by balance owed: pay-in-full, pay-in-4, or payments of a minimum amount.
- Add custom and personalized QR codes on letters. Consumers only need to scan, click, and pay.
- Send contracts for review with a payment form through email and SMS.
Provide flexibility and convenience with Flow requests
- Send contracts for review while your staff has a client on the phone. They can answer questions in real time.
- Not a convenient time to pay? Send a Flow smart request and allow flexible time frames for completion.
- Give clients minutes, hours or days to review a contract and complete payments or payment arrangements.
Pull audit reports and track the progress of Flow requests
- A detailed audit report is available for clients and staff to download or email a copy to themselves upon completion of each Flow request.
- Report includes: Dual authentication, date/time stamp, method of delivery (email address and/or cell phone number) and a legal wet signature.
- Retrieve at any time. Audit reports are stored for seven years.
- Track the progress on all Flow requests. Know when a request was received, opened, completed or disputed.
- Use organizational hierarchy set up to track transactions by department, location, group or client. Set up multiple merchant accounts based on your firm’s needs.
Track payment performance
- View payments and Flow totals in one place. Read consolidated reporting with daily, monthly, or yearly totals on a single report.
- Simplify end-of-the-month number-crunching. Teams now have better visibility over their account activity, including payments and Flows.
- Spot trends and anomalies in payments by monitoring transaction totals over time.
- Filter Flow totals by employee or origin so management can learn more about Flow Technology usage and monitor success rates.
A fully customizable and comprehensive billing solution for your business. Call 1.877.732.4814
LOOKING FOR SOMETHING SPECIFIC?
One system for all your digital payment, esignature, document,
and photo workflows
CASE STUDIES
See how PDCflow can work for your business
Corporate Direct Inc Sutton Law Center
Optimized staff workflows, integrated payment management, and customized payment portals.
Read Case Study
Bayview Solutions LLC
Reduced chargeback risk and increased card not present payment consent.
Read Case StudyTHIRD-PARTY REVIEWS
Don’t just take our word for it.
“The big advantage to the payment side of PDCflow is the ability for our representatives to track payments. What we were using before did not have an interface where all of the reps could sign in and see who had paid. So all of the payment notifications were going to our bookkeeper by email.
She was having to find out whose client it was and forward off these payment notifications so that the reps would know that they needed to move forward on their work.”
Melissa Matheson
Information Systems Manager, Sutton Law Center
4.6 (56+) Capterra Reviews
4.6 (50+) G2 Reviews
Integrate fast and easy with our open APIs
Explore API Integration
Set up better payment communication workflows
Consult with a Payment Communication Expert to learn how.
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Not quite ready?
Continue learning with PDCflow resources
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