SECURE WEB CHAT PAYMENT SOLUTION
Engage with your customers and take secure payments in real time.
Why use PDCflow web chat payments?
Increase Customer Satisfaction
Your customer doesn’t have to look for your online payments page or call in with questions about their bill.
Your customer service agent can quickly address their concerns in a chat conversation and send them the secure payment link in a chat message.
Simple, secure and user friendly. Your customer is happy and your business is paid.
Shorten your payment cycle
No need to direct your customer somewhere else to make the payment.
Your agents can collect the payments while your customer is on your website.
Web chat payments can help capture those outstanding payments that could otherwise take weeks.
Secure & PCI Compliant
Dual authentication, geo-location & the availability to request a signature or identification on any payment.
Both your customers and your business can have peace of mind.
How does it work?
Use the web chat software of your choice
Our web chat payment solution works with any chat service. No integration needed. Sign up and start taking secure web chat payments right away!
Use the merchant service provider of your choice
Use your current credit card merchant service provider or use one of our preferred providers. We would be happy to prepare a cost savings analysis.
Your payment data is stored in our secure cloud
Our patented secure entry overlay means that sensitive card data never touches your system, effectively keeping your business PCI compliant. All data is tokenized, encrypted and stored in our cloud in a secure vault.
Accept both credit cards and ACH payments
Want to offer your customers more choices? Add ACH payments as an option at anytime with the PDCflow Payment Hub.
Set up custom workflows
With the PDCflow Payment Hub, you can create custom Flows based on your business needs, so when a customer does decide to make a payment via web chat, it is a fast and easy process for both your staff and your customer.