Chat Payments

Web Chat Payments

Take secure live chat payments. Turn your chat or chatbot into a revenue generator with PDCflow's Flow Technology.
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    PDCflow Flow Technology

    Don’t just take our word for it.

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    KEY FEATURES

    Increase customer satisfaction and cash flow with chat payments

    Create a better customer experience

    Customer service agents can quickly address concerns and collect payments in a chat conversation while your customer is engaged on your website.

    Customize unlimited templates

    Brand to your corporate identity. Set up unlimited templates so you can create payment workflows based on your business needs.

    Increase sales and payments

    Agents can encourage customers to pay by chat now instead of directing them to a separate payment page or IVR system later.

    Reduce risk

    Chat payments remove customer service agents from PCI scope. Agents never see or hear sensitive payment data.

    Combine documents and signatures with chat payments

    Send documents, get contracts signed, or capture signed payment consent along with the chat payment.

    Integrate with open APIs

    Open APIs make chat payments easy to integrate with your system of record. Receive dedicated integration support from the PDCflow development team.

    How Flow Technology works

    Agents never see, hear or touch consumer credit card data. Consumers enter their own private financial data, building trust with your business.

    Verify identity and consent for all payments and payment plans with a documented audit trail. Set up and lock down workflows to meet your specific business and compliance needs.

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      Eliminate Fraud Risk
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      Eliminate Fraud Risk
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      Take Payment Now
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      Prove Consent
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      Stay Compliant
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      Reduce PCI Scope
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      Keep Agent In Control
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      Documented Audit Trail
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      Duel-authentication For Right Party Contact
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    Use the Chat Solution of Your Choice

    Our in-chat payments work with any chat service. No integration needed. Sign up and start taking secure web chat payments today!

    Merchant Account Flexibility

    Sign up with one of PDCflow's merchant partners. Process credit cards through traditional or Zero Cost Processing merchant accounts.

    Payment Data is Stored in our Secure Cloud

    Our patented secure entry overlay means that sensitive card data never touches your system, keeping your business PCI compliant. All data is tokenized, encrypted and stored in a secure vault.

    Accept Credit Cards and ACH Payments

    Want to offer your customers more choices? Offer both credit card and ACH payment options with PDCflow Payments.

    Set Up Custom Workflows

    Create custom payment workflows based on your business needs. Include documents and esignatures along with payments so customers and staff resolve accounts faster.

    Take payments through multiple channels

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      In person
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      Over the phone
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      Via online payment portals
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      With recurring payment schedules
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      Through email and text with a custom Flow request
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      Securely through web chat with Flow Technology
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    Contact Sales
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    97%

    Review & Accept

    97%

    Email Deliverability Rate

    99%

    SMS Deliverability Rate

    76%

    Email Open Rate

    54%

    Email Click-Through Rate

    64%

    Completed Payments Through Flow

    Our patented Flow Technology gets results

    Send documents and payment portals in one seamless workflow.

    No login requirements.
    No paperwork to keep track of.
    No long access code to enter.

    Consumers review invoices or billing statements and enter their own payment data in just a few clicks.

    Try PDCflow Payments for your team

    Sign up, schedule a demo, or talk with an expert to get started!
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