Engage with your customers and take secure web chat payments
  • Works with any chat or chatbot solution
  • Agents never see or hear sensitive card data, keeping your business PCI compliant
  • Easy for your agents and customers to use
  • No need to direct your customers to a separate payment page

Increase customer satisfaction and cash flow with chat payments

Better Customer Experience
Customer service agents can quickly address concerns and collect payments in a chat conversation while your customer is engaged on your website.

Flexible and Customizable Templates
Brand to your corporate identity. Create the payment workflows that work best for your business needs.

Eliminate PCI Scope
Chat payments remove agents from PCI scope. Agents never see or hear sensitive payment data.

Reduce Lost Sales and Payments
Agents can encourage customers to pay by chat now instead of directing to a separate payment page or IVR system.

Open API Integration
Open APIs make chat payments easy to integrate with your system of record. Receive dedicated integration support from the PDCflow development team.

Combine Documents and Signature with Chat Payments
Send documents, get contracts signed, or capture signed payment authorizations along with the chat payment.
HIPAA Compliant
Level 1 PCI Compliance
SOC 2 Compliant
99.99% Uptime Achieved

– How it works –

  • Use the Chat Solution of Your Choice

    Our in-chat payments work with any chat service. No integration needed. Sign up and start taking secure web chat payments today!

  • Use the Merchant Service Provider of Your Choice

    Use your current credit card merchant service provider or use one of our preferred providers.

  • Payment Data is stored in our secure cloud

    Our patented secure entry overlay means that sensitive card data never touches your system, keeping your business PCI compliant. All data is tokenized, encrypted and stored in a secure vault.

  • Accept Credit Cards and ACH payments

    Want to offer your customers more choices? Offer both credit card and ACH payment options with PDCflow Payments.

  • Set up Custom Workflows

    Create custom payment workflows based on your business needs. Include documents and esignatures along with payments so customers and staff resolve accounts faster.

What our customers are saying about PDCflow

Read PDCflow reviews on G2
"Great Program – Has Made our Deposit/Contract Process a Breeze!"

"PDCflow has automated our deposit payment and electronic signature request processes. They've consolidated a multi-step process into one easy peasy step. My Customer Service team has no complaints – love it!"

Aministrator in Retail
"The Best!"

"PDCflow is intuitive, intelligent, supportive, and dependable! I have trained many users to use this product and found it easy to teach and easy for new users to maneuver. As this product has expanded their service features, their communication, support, and knowledge base exceeds expectations at each encounter."

Andria, Customer Service Manager, Medical Billing

Ready to start taking payments in chat?

Talk to a PDCflow expert to learn how.

Not quite ready?

Continue learning with PDCflow resources

Web Chat Services for AR: Never Miss a Payment Opportunity
10 Ways Payment Reminders Accelerate Your Billing Cycle
PCI Compliance Guide for Business