Keys to Collecting Payments from Any Generation

Key to Collecting Payments from Any Generation

Share this Article With the rise of millennials as a larger portion of the consumers who now owe debts, generational collection strategies have become a popular topic. Just this week, Beth Conklin of State Collection Service, Sabrine Salti of American Profit Recovery, and Vivan Chau of TrueAccord joined Mike Gibb from Accountsrecovery.net to discuss this topic during the webinar Speaking …

CFPB Proposed Debt Collection Rules Release: First Thoughts from Industry Professionals

CFPB Proposed Debt Collection Rules Release: First Thoughts from Industry Professionals

Share this Article Just one day after the Consumer Financial Protection Bureau (CFPB) Debt Collection Town Hall, and two days after the Bureau released its proposed new rules, Accountsrecovery.net hosted a panel of trusted ARM industry professionals to discuss first impressions of the CFPB proposed debt collection rules, and where we go from here. Rozanne Andersen, Vice President and Chief …

Credit and Collection Lawyers Discuss Upcoming Debt Collection Rule Proposal

Credit and Collection Lawyers Discuss Upcoming Debt Collection Rule Proposal

Share this Article The highly anticipated Consumer Financial Protection Bureau (CFPB) Debt Collection Town Hall will be taking place Wednesday, May 8, in Philadelphia. It is expected that this event is where the Bureau will release new proposed rules for debt collection. In preparation for the Town Hall, AccountsRecovery.net held a webinar on the topic. Joann Needleman, Mike Frost, Scott …

CFPB Proposed Rules: Why Collection Industry Input is Crucial

CFPB Proposed Rules: Why Collection Industry Input is Crucial

Share this Article Kathleen Kraninger, director of the Consumer Financial Protection Bureau (CFPB), recently spent months on a “listening tour” to get an inside look at the credit and collection industry. Based on her findings, the CFPB has created proposed rules intended to clarify regulations and address advances in technology that have altered the industry landscape in recent years.   …

Thriving in Third Party: An Interview with Joann Needleman

Thriving in Third Party An Interview with Joann Needleman

Share this Article PDCflow is proud to support the credit and collection professionals who work hard to improve the industry. From regional leaders, mentors and new agency owners to industry educators, we strive to highlight the individuals who make this community great. This week’s spotlight interview is an in-depth conversation with attorney and industry advocate Joann Needleman, Practice Leader and …

PDCflow, National Creditors Bar Association Partner to Benefit NCBA Members

PDCflow, National Creditors Bar Association Partner to Benefit NCBA Members

Share this Article Ogden, Utah — Accounts Receivable payment hub PDCflow announces a new partnership with National Creditors Bar Association. Through this relationship, the company becomes the official document and payment workflow software of NCBA. As a result, all members of the trade association will now be eligible for a 20% discount on PDCflow’s software services. “National Creditors Bar Association is …

Expert Advice: Shopping for Accounts Receivable Software

Advice from the Experts: Shopping for Accounts Receivable Software

Share this Article Accounts receivable software automation can save your staff hours on routine tasks. But, purchasing the right software is hard. There are dozens of options to consider when shopping for accounts receivable software. Where do you start the decision-making process? PDCflow is here to help. We spoke to our Product Management Analyst and a few ARM software partners …

PDCflow Expands Software Development Team

PDCflow Expands Software Development Team

Share this Article For software as a service (SaaS) companies, it is important that software development and infrastructure teams work closely with sales staff and customer success. This ensures an intuitive service and hands-on help all the way from purchase through to daily use of the products. PDCflow is proud to have in-house development and IT staff that work closely …

Conversational Intelligence in Debt Collection

Conversational Intelligence in Debt Collection

Share this Article “Privacy works flexibly. It’s scalable. And it’s unique to every situation we’re in.” This is a recent quote from Leslie Bender, Chief Strategy Officer and General Counsel at BCA Financial Services during her presentation at Collector Live, in January of this year. The virtual conference for frontline and upper management debt collectors hosted several experts including ACA …

PDCflow Corporate Massage Benefit Promotes Happy, Healthy Employees

PDCflow corporate massage benefit promotes happy, healthy employees

Share this Article Working in an office has been linked to health risks like stress, headaches and body pain. These issues usually stem from poor posture, prolonged sitting and general inactivity. And even working hard to meet deadlines can cause moments of stress among staff. The consequences can range from the need for a morale boost among employees to lost …