PDCflow Offers New EMV Point of Sale Integration

PDCflow Offers New EMV Point of Sale Integration

Share this Article Ogden, Utah — PDCflow, the complete Accounts Receivable Payment Hub, has announced a Point of Sale (POS) integration, offering more payment channels–and greater convenience–to its customers. Through this integration, PDCflow will provide enhanced, PCI certified options for card present transactions, including contactless payments along with chip and signature and traditional mag stripe payments. PDCflow’s Payment Hub offers a …

Payment Collection: How To Use Your Voice as a Tool of Persuasion

Payment Collection: How to Use Your Voice as a Tool of Persuasion

Share this Article “Have you ever thought that when you’re on a call, you could strategically use your voice and speech melody to be more persuasive, and perhaps redirect the behavior and change the direction of that call?” This is a question presenter Liz Peterson asked the audience at the 2019 Collector Live virtual conference. Peterson has worked as a …

Who Is PDCflow? Meet Angelica Iniguez

Who is PDCflow? Meet Angelica Iniguez

Share this Article So far in our effort to introduce the PDCflow team, we’ve spoken with Jay Griffin, Orin Long, and Michael Goodell, who work behind the scenes. We’ve also talked with Heather Harris and Jeremy Fong, who most customers have spoken to during the sales process or at trade shows. This week’s feature centers around one of our team …

Four Important Features of Collection Payment Processing Software

Four important features of collection payment processing software

Share this Article If someone asked you about the struggles in your debt collection agency, what would your answer be? Front-line concerns like call baiting or telephone communications? Management issues like teambuilding and company culture? Whatever your focus, it shouldn’t be your collection payment processing software. There are many important aspects that go into choosing software for your agency. Thinking …

CollectorLive Recap: Improving the Debt Collection Process

Collector.Live Recap: Managing Your Front-Line Collectors

Share this Article Earlier this month marked the second annual Collector Live virtual conference. The all-day event was packed with insight from industry experts, discussing topics for front-line collectors and agency managers alike. To give our readers a peek at the quality content these professionals covered (or a refresher to those who attended the event), we’ve picked a handful of …

What is PCI Compliance? How Can It Grow Your Business?

What is PCI Compliance? How Can It Help your Business Grow?

Share this Article Your business reputation relies on compliance with regulations. Why not use the compliance work you’re already doing to grow your client base? Following Payment Card Industry (PCI) rules is a must for any company that accepts credit cards. By choosing a Level 1 compliant payment vendor, you can keep sensitive card data safer. Along with this, many …

Thriving in Third Party Collections: An Interview with Harry Strausser III

Interview with Harry Strausser

Share this Article Today we present a very special edition of our Thriving in Third Party blog series. In the past, we’ve interviewed career-long debt collection professionals such as Matt Logan and Richard Hoffman. We’ve even spoken to an accomplished second-generation collector, Kelly Parsons-O’Brien. But today’s interviewee is perhaps one of the most widely-known individuals we’ve had the pleasure to …

Who is PDCflow? Meet Michael Goodell

Who is PDCflow? Meet Michael Goodell

Share this Article Today’s installment of Who is PDCflow? is focused on a long-time PDCflow employee. Always quick with a joke, this software developer in R & D has been shaping and building our software offerings for years. Who is PDCflow? Meet Michael Goodell. Being involved with the research, adoption & implementation of technologies we utilize to build our products. …

PDCflow 2018 Year in Review

PDCflow 2018 Year in Review

As a way to better protect our customers and their consumers, PDCflow gained compliance with the Health Insurance Portability and Accountability Act (HIPAA) data security standards. In October, we celebrated our 15th anniversary as a company. Since our company’s creation we have been focused on fast, efficient payment services. We’ve accomplished a lot in this time, and have much more …

Marriott Data Security Breach Lessons: Why PCI Compliance Levels Matter

Lessons from the Marriott Data Security Breach: Why PCI Compliance Levels Matter

Share this Article Beginning as early as 2014, Starwood hotels, now owned by Marriott, experienced a massive data security breach reportedly at the hands of Chinese hackers. The breach may have exposed the personal data of as many as 500 million guests of the hotel chain. Once the news of this breach became public, the far-reaching costs began showing almost …