In this video, Joann Needleman of Clark Hill Law discusses the fast approaching deadline for compliance with the Fair Debt Collection Practices Act’s Regulation F.

Watch the 15 minute on-demand learning session to hear her 10 step checklist for what debt collection agencies need to do right now to be ready on November 30, 2021.


  • Who you must talk to – both within and outside of your organization – when making choices on how to comply with Regulation F.
  • How to begin managing consumer preference information.
  • Considerations for the model validation notice, limited content messages and more.
"In Regulation F, there are opportunities in which to communicate with consumers in different ways, e-mail, text, in addition to letters, and telephone."

Watch experts Joann Needleman and Leslie Bender of Clark Hill Law in this hour-long recorded webinar focused on Regulation F implementation challenges.

In this PDCflow sponsored webinar, Joann Needleman and Leslie Bender of Clark Hill Law took questions from attendees on the challenges they are facing as they prepare for this sea change in regulations.


About the Presenter
Joann Needleman, Clark Hill Law

Joann Needleman

Clark Hill Law

Joann Needleman leads the firm’s financial services regulatory and compliance practice and advises banks, financial institutions, and financial services entities on regulatory compliance matters.

Joann prepares and represents these same financial institutions during state and federal supervisory examinations and regulatory investigations before agencies such as the Consumer Financial Protection Bureau (CFPB), Federal Trade Commission (FTC) and the Office of the Comptroller of Currency (OCC) as well as state financial services regulators and attorneys general.

A former member of the Consumer Financial Protection Bureau’s (CFPB) Consumer Advisory Board, Joann provides her clients with useful strategies and common-sense solutions in order to prepare for areas of regulatory scrutiny.

She and her colleague, Leslie Bender, Senior Counsel at Clark Hill Law, recently published CFPB Finalizes Regulation F Implementation Date: What Your Organization Needs To Consider in Order To Be “Reg F Ready” which can be found here.

Compliance in Accounts Receivable

Continue learning with PDCflow resources

A Debt Collection Compliance Minefield: Call Baiting
Creating a Compliance Management System Guide
What the Lavallee Case Teaches Debt Collectors About Using Email Communications

Accounts Receivable Industry Updates
Get the latest in accounts receivable industry news delivered straight to you inbox. Keep up to date with content like free best practices, how-tos, and expert blogs.