Regulation F Implementation Checklist
Debt Collection Compliance with Clark Law Attorney Joann Needleman
"In Regulation F, there are opportunities in which to communicate with consumers in different ways, e-mail, text, in addition to letters, and telephone."
In this video, Joann Needleman of Clark Hill Law discusses the fast approaching deadline for compliance with the Fair Debt Collection Practices Act’s Regulation F.
Watch the 15-minute on-demand learning session to hear her 10-step checklist for what debt collection agencies need to do right now to be ready on November 30, 2021.
Learn:
Who you must talk to – both within and outside of your organization – when making choices on how to comply with Regulation F.- How to begin managing consumer preference information.
- Considerations for the model validation notice, limited content messages and more.
Joann Needleman leads Clark Hill Law's financial services regulatory and compliance practice and advises banks, financial institutions, and financial services entities on regulatory compliance matters.
Joann prepares and represents these same financial institutions during state and federal supervisory examinations and regulatory investigations before agencies such as the Consumer Financial Protection Bureau (CFPB), Federal Trade Commission (FTC) and the Office of the Comptroller of Currency (OCC) as well as state financial services regulators and attorneys general.
A former member of the Consumer Financial Protection Bureau’s (CFPB) Consumer Advisory Board, Joann provides her clients with useful strategies and common-sense solutions in order to prepare for areas of regulatory scrutiny.
Sign up for PDCflow's newsletter
Get actionable insights, tactics and expert advice to improve the contract and payment experience and create a better cash flow.
Digital Communications, eSignatures, and Payments
Continue learning with PDCflow resources
Guide to Emailing Model Validation Notices
If your debt collection agency doesn’t use email to talk to consumers, you’re never going to
Read Blog Post
