Share this Article EMV, better known as credit card chip technology, has revolutionized what it means to take a secure card payment during a card present transaction. The computer chip embedded in many new credit cards makes cloning card data much more difficult, deterring fraud. But what advancements in technology have been created for merchants in a card not …
PDCflow Releases Text Box Feature Update on eSign+ Payments Software
Share this Article Ogden, Utah — PDCflow is pleased to announce the release of the text box enablement feature on their patent pending eSign+ Payments service. The digital signature plus payment product will now offer customizable text fields with automatic character counts, adjustable text boxes, and adjustable font sizing. This new feature opens the use of the digital signature and document …
PDCflow Excited to Demonstrate, Network at Annual ACA International Convention
Share this Article Ogden, Utah — PDCflow is excited to announce their 12th year of attendance at the ACA International Convention & Expo. The representatives appearing at booth 434 are Account Executive Jeremy Fong and Customer Support Specialist Matt Thomas. The company’s focus this year is on educating current clients and new connections about the robust catalog of payment processing …
Three Reasons to go Paperless with your Signature Authorizations and Payment Collection
Share this Article Proposing major changes in business workflow is a scary prospect. But continuing with the status quo isn’t justification for keeping policies that are bad for daily operations. Switching to a digital signature service allows you to obtain consumer payments and signatures simultaneously. And, it can yield huge benefits to your bottom line while cutting down on your daily …
Six Benefits of Using Automation in Collections
Share this Article by Bernie Hydock, Comtech Collect! Welcome to the new 24/7 collection office, where automations not only optimize the work of your operators during the day, but also keep working long into the night executing scheduled tasks, gathering and exporting data to letter and texting services, creating reports, backing up your data and more. The resources that must …
What Pokémon Go Can Teach the ARM Industry about Smart Phones
Share this Article Pokémon Go hit the game app world by storm and became an overnight sensation with millions using their smartphones to “capture” Pokémon scattered across the world. What can the massive success of this child’s game teach the ARM Industry? The answer is sitting on your desk. The popularity of the Pokémon Go app highlights the importance and …
Whatever the Question Is…. The Answer is 6 Clicks
Share this Article Success, especially for the collection industry, requires taking the consumer through the payment by phone process, end to end, in 6 clicks or less. In today’s collection industry environment, getting a consumer on the phone is only one-third the battle. You then must collect a payment, get the consumer to agree to an acceptable payment arrangement, and …
The Top 3 ARM Industry Payment Challenges
Share this Article What are agencies’ top payment concerns? PDCflow’s Chief Operating Officer, Matthew Snedden, and Western Territory Account Executive, Jeremy Fong, accompanied by Newtek representative, Tom Harkins, surveyed attendees at the ACA’s Annual Convention in Denver this summer to find out. Snedden and Fong asked attendees about payment processing, compliance solutions, and payment authorization. This year’s attendance at the …
Problems with Payment Processing and Reg E? This Works Like Crazy
Share this Article What do your REG E communications look like? Letters? Email? Sending them to your website? How’s that working for you? Reaching delinquent customers and getting paid is a lot like Fly Fishing. You cast the line out many times, and often must try different types of bait before you get a fish on the line. Then you …
The Truth about Reg E Compliance
Share this Article Consumer habits are hard to change. However, once they are in place, behaviors can become so automatic customers barely think about the activity. In fact, the majority of debit and credit card providers converting to the new chip technology opted for electronic signatures as the primary form of authorization, despite the fact that PIN numbers are significantly …
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