Summary: This article emphasizes the importance of using diverse business contracts (like sales agreements, service agreements, and employment agreements) to protect small businesses and define professional obligations.
It outlines:
- Common types of business contracts
- Essential contract pricing models
- Common contract mistakes
You will also learn how to use PDCflow for esignatures and integrated payments to reduce costs and accelerate cash flow.
What Is a Business Contract and How Does It Work?
A business contract is a legally binding agreement between two or more parties. Contracts are essential for legal protection, creating a professional relationship, and defining terms, conditions, and obligations.
Some business contracts are long and detailed to cover the specifics of a deal. Others don’t require more than a brief statement of agreement to your terms.
Does your business struggle to manage all the types of contracts needed to function? Are you still using outdated practices to manage contract templates and to store signed agreements?
Read on for examples of contracts between consumer and a business and learn how to choose digital signature software for a better contract management process.
Contract Definitions and General Contract Types
The types of contracts a business uses most will depend on the products or services offered and other aspects of daily operation.
Before outlining the terms and conditions of a deal, identify which kinds of contracts are going to work best. Some general terms and contract types to know are:
- Standard contract: A standard contract is a basic contract that cannot be negotiated or amended. There is no customization or need to personalize terms for each signer. It may also be referred to as a boilerplate contract.
- Contract amendment: Contract amendments are any official changes to a deal that need are agreed upon and added after a contract has been signed. This requires agreement from both parties and an updated signature to verify everyone is aware of the alterations.
- Bilateral contract: A bilateral contract means that both parties involved have made a promise that they must fulfill. The most common business-to-customer contracts include what a company promises to provide, and how much the customer agrees to pay for those goods or services.
- Unilateral contract: These contracts are less common in day-to-day business for companies. They are usually an agreement for one party to provide something for the other. The most common example of a unilateral contract is a reward or giveaway.
- Implied contract: An implied contract is an agreement based on the actions and intentions of the parties. For example, if a customer orders food at a restaurant, it is implied that they will receive the items they ordered. It is also implied that they will pay the listed price.
- Express contract: Unlike implied contracts, express contracts don’t rely on assumptions. Rather, they outline the terms and conditions of a deal either verbally or in writing.
Types of Contracts for Small Businesses
There are many different types of contracts, and each has its own purpose. Bilateral, standard, or other contract types are general descriptions for the kinds of deals you’re planning to make.
After these details are decided, you need to determine the specific type of contract to use. Some of the most common types of contracts for small and medium-sized businesses are:
Sales agreements/Bills of sale
Service agreements and Master Service Agreements (MSAs)
Enterprise agreements
Employment agreements
Contractor agreements and retainers
Partnership and Joint Venture Agreements
Contract Pricing Models Used by Small Businesses
Fixed price contract
Cost reimbursement contracts
Cost plus contract
Protection and Operational Contracts
Non-Disclosure Agreements (NDAs)
Lease Agreements
Common Contract Mistakes Small Businesses Should Avoid
Errors in small business agreements and contracts can lead to legal issues and broken deals. Avoid these common contract pitfalls:
- Using the wrong contract type: Selecting the wrong contract means certain deal terms or obligations might be left out of the agreement.
- Missing scope or payment terms: Sometimes contracts fail to clearly disclose what work will be done or when payments are due, leading to confused, dissatisfied customers.
- No written agreement: Relying on "handshake deals" can cause misunderstandings or disputes later.
- Not updating contracts: Using outdated templates may not address current laws or your latest business terms.
Digital Contract Management for Small Businesses
Business norms have changed considerably in the past several years. Most companies have moved away from traditional signatures on paper contracts because it’s expensive, slow, and inconvenient compared to electronic signatures.
Instead, adopting contract management tools is the new professional norm for sending digital contracts. Digital signatures lower operating costs by cutting out paper, postage, and labor.
The faster turnaround times for a contract via esignature also mean shorter cash flow cycles. For example, a payment and contract request provides immediate approval and revenue in one message.
PDCflow for Contracts
PDCflow’s document, payment, and esignature software features provide everything your company needs to manage contract workflows. Send documents, contracts, and invoices, or request photos, files, or payments — all in one platform. With PDCflow, you get:
- Unlimited template creation: Create unlimited contract templates, so you have workflows ready for every type of customer interaction.
- Multi-Recipient Flows: Send contracts to more than one recipient for signing. Can be sent in a specific order, or sent to all recipients at once. Customize what each recipient will receive in their request.
- Email and SMS: Send contracts digitally, through both email and SMS, to cater to customer preferences and improve engagement rates.
- Personalized bulk messages: Upload an Excel or CSV file and send messages to up to 5,000 recipients at one time.
- Integrated payments: Get more flexibility in choosing your payment processor. Because payments are a central part of our software, businesses can access better reporting, processing choices, and payment options for customers.
- Insights report: In-depth reporting gives you a better understanding of financial performance.
- Event notifications: Event notifications help staff members or whole teams keep track of deal stages, without requiring manual check-ins. Simply sign up and get automatically notified as the customer goes through each stage of the process.
Frequently Asked Questions
▸Do small businesses need lawyers for every contract?
▸How to store and manage contracts over time
▸How contracts support invoicing and payment collection
▸How to choose the right contract type for your business
▸Are non-disclosure agreements required for small businesses?
▸Do small businesses need legal review for every contract they use?
Want to learn more about how PDCflow’s document, signature, and payment tools can help you manage all kinds of contract and payment workflows? Request a meeting with a PDCflow Sales Executive today.











