Why Omnichannel Payments are Valuable to ISOs and their Merchants

Omnichannel Payments

Share this Article What are omnichannel payments, and why should every merchant be using them? “In the case of payments, omnichannel — literally meaning multiple channels —  refers to the ability to take payments in a variety of ways without a jarring difference in convenience, service or even branding,” according to business.com.   Offering your merchants an omnichannel payment hub can …

Three Methods to Reduce Friction for Customer Centric Online Payment Services

customer centric online payment services

Share this Article Customer centric practices are quickly becoming a deciding factor for which businesses thrive and which go under. For instance, this article cites a study from 2016 which found “89% of companies expect to compete mostly on the basis of customer experience, versus 36% four years ago.” In the last two years, the demand for seamless customer experience …

How a Payment Management System Improves Office Operations

Payment Management System

Share this Article All office managers are looking for ways to save money and make operations run more smoothly. However, spotting ways to improve can be tricky. One overlooked area that can cut expenses is your payment management system. The value of a good solution is hard to quantify just by the price tag. After all, efficiency in your processes …

How Multiple Payment Methods Can Boost Your Revenue

credit card processing services

Share this Article Merchants object to offering multiple payment methods to their customers for several reasons, but the most common is cost. While many goods and services are easily measured by their price tag, payment processing is not so cut-and-dry. Providing more than one way for a consumer to pay might seem like it will rack up bills. In reality, …

Is An Online Payment Option Really That Important to Your Customers? (Yes!)

Online Payment Option

Share this Article It’s hard navigating the responsibilities of managing a small business. Because day-to-day operations often take priority, long-term, revenue-driving decisions tend to get pushed aside. They shouldn’t. If you want your business to grow, you need to make it as easy as possible for customers to pay you. This means you need to think about how your company …

3 Trends To Watch For In Payments This Year: Takeaways From ACA 2017

payment management solution

Share this Article The annual ACA International Convention and Expo is one of the nation’s best-known events to ARM professionals in the credit and collection industry. Visiting this expo helps ARM professionals network and learn about new technologies. It is also a valuable experience for service providers who want to strengthen relationships with current clients and make new connections. The …

How Do You Measure Consumer Engagement?

Measure Consumer Engagement

Share this Article In the last decade, mobile technology and social media have drastically changed how customers experience and engage with businesses. Most companies, however, have done a mediocre job of capitalizing on this trend. No longer do consumers shop only during store hours or relegate complaints to the BBB or the FTC. Today consumers raise their voices on social …

The Four Questions to Ask When Considering a Self-Cure Payment Site in 2017

self-cure payment website

Share this Article Do you need to find a better solution for consumers to pay online? The industry trend in debt collections is for consumers to self-cure. In other words, the debt collection or billing company asks the consumer to visit a website and pay the bill or make a payment themselves. This new payment method is a more efficient …

How Much is Your Customer Experience Worth?

payment processing solution

Share this Article Remember the days when shopping Black Friday meant camping outside of stores at 1 or 2 a.m. in order to save a few bucks on the latest television set, gaming system, or laptop computer. Consumers would fight over items because 100 or more people had lined up for hours when the store only carried a dozen or …

How to Increase Online Payments

increase online payments

Share this Article The value of offering your consumers online payment options is undeniable. More and more individuals have access to the internet via smart phones and other portable devices. And for many consumers, the ability to pay online is their preferred method for resolving their financial obligations. Progressive companies that made the move to offering online payments 5 and …