Improve Patient Financial Experience by Offering Online Payments

Patient Financial Experience

Share this Article In the past few years, one phrase has dominated healthcare shows, news and blogs: patient financial experience. And there’s good reason. Many offices excel at making appointments and treating patients. But the positive patient experience often goes downhill during billing and payment. Adding emphasis on patient financial experience to your office workflow can be difficult. But if …

Three Methods to Reduce Friction for Customer Centric Online Payment Services

customer centric online payment services

Share this Article Customer centric practices are quickly becoming a deciding factor for which businesses thrive and which go under. For instance, this article cites a study from 2016 which found “89% of companies expect to compete mostly on the basis of customer experience, versus 36% four years ago.” In the last two years, the demand for seamless customer experience …

Is An Online Payment Option Really That Important to Your Customers? (Yes!)

Online Payment Option

Share this Article It’s hard navigating the responsibilities of managing a small business. Because day-to-day operations often take priority, long-term, revenue-driving decisions tend to get pushed aside. They shouldn’t. If you want your business to grow, you need to make it as easy as possible for customers to pay you. This means you need to think about how your company …

Four Questions When Considering a Self-Cure Payment Site

Self Cure Payment Site

Share this Article Do you need to find a better solution for your consumers to pay online? The industry trend in debt collection payments is for consumers to self-cure, usually through online payment portals. This channel is one of the most efficient ways your office can receive payments. Online payment portals are faster and more reliable than receiving a check …

How to Increase Online Payments in Healthcare

increase online payments

Share this Article More and more individuals have access to the internet via smart phones and other portable devices. And for many consumers, the ability to pay online is their preferred method for resolving their financial obligations. Considering these facts, the value of offering your patients the option to pay through an online payment portal is undeniable. PDCflow has been …

Online Credit Card Fraud Prevention Tips Your Business Should Implement

Share this Article For the accounts receivable management industry, allowing your customers to self-pay is a great way to increase your revenue and obtain proper proof of authorizations from your consumers. However, there are a few steps as a merchant that you should be aware of in order to protect your business and your customers from online credit card fraud …

Online Payment Services Will Encourage Timely and More Frequent Payments

Online Payment Services will Encourage Timely and More Frequent Payments

Share this Article All businesses, especially those in accounts receivable management (such as medical billing or consumer payments) have experienced challenges collecting payments. However, there are tools available to help lessen the impact of loss due to these challenges. Businesses need to study these tools and consumer payment trends to assess whether they’re using the best technology available to increase …