[Guide] Call Blocking and Right Party Contact in Debt Collection
The California Association of Collectors held an educational webinar on a topic that all collection agencies are struggling with – Call Blocking.
If your agency or collection department is experiencing a drop in Right Party Contact, download this guide. Learn:
- The impact of call blocking on the debt collection industry.
- What causes numbers to get blocked.
- Phone Reputation and how it is decided.
- Tactics to improve your phone reputation score.
To view the full article based on the webinar presentation, please see Call Blocking and Right Party Contact in Debt Collection.