FLOW Technology for Call Center Payment Processing Compliance

FLOW Technology for Call Center Payment Processing Compliance

Between the business regulations, HR concerns, and TCPA rules directing your internal policies and procedures, it’s hard to believe there is more your call center should think about. However, taking payments means there are multiple payment processing compliance rules your business must follow too. Keeping all of your regulations straight is time consuming. That’s why many call centers have begun …

Why Call Center Agents Should Know About PCI Compliance

Why Call Center Agents Should Know About PCI Compliance

In accounts receivable, good call center agents are the best way to increase revenue collected and close more accounts. The front line agent’s job is to take payments. This means it falls to management to teach staff the security risks and PCI compliance requirements associated with credit card transactions.  Employees with high collection goals or busy call schedules can feel …

PCI Compliance Requirements and Why You Should Outsource Them

PCI Compliance Requirements and Why You Should Outsource Them

Share this ArticleGuest article contribution by Joann Needleman and Ann Lemmo of Clark Hill Law. Cash may be king, but credit is power. More people are relying on credit cards as their main source of payment. Businesses have responded by making credit card payments easier and more accessible, including in paying off debt. However, the reliance on credit cards has …

Marriott Data Security Breach Lessons: Why PCI Compliance Levels Matter

Lessons from the Marriott Data Security Breach: Why PCI Compliance Levels Matter

Share this ArticleWhat Happened at Marriott?Beginning as early as 2014, Starwood hotels, now owned by Marriott, experienced a massive data security breach reportedly at the hands of Chinese hackers. The breach may have exposed the personal data of as many as 500 million guests of the hotel chain. Once the news of this breach became public, the far-reaching costs began …

PCI DSS Compliance Takes Year Round Commitment from Your Payment Processor

PCI DSS

Payment card industry compliance gives your consumers confidence that your business follows security measures. Consumers need to know that every time they make a credit card payment, their card number is secure. When you purchase something online or on the phone, you have the same expectation. While it’s an often overlooked (or ignored) piece of the compliance puzzle, it shouldn’t …

Confused About How To Comply with Regulation E for Accounts Receivable? Legal Experts Explain

Confused About How To Comply with Regulation E for Accounts Receivable? Legal Experts Explain

Regulation E is a well-known, but often confusing regulation found within the Electronic Fund Transfer Act (EFTA). Although most accounts receivable departments fall under its scope in some way or another while accepting payments, many ARM professionals don’t fully understand what is required of them to comply. Some might even think it is too much trouble, and willingly ignore what …

How To Choose Software with Built-In Payment Compliance

How To Choose Software with Built-In Payment Compliance

Updated August 2020 There are many ways businesses must adhere to payment compliance. What’s more, it can get complicated keeping track of the requirements to follow, even though violating this compliance could lead to litigation or crippling fines. For many companies, the simplest solution is to rely on the software you use to help you reach your compliance goals. Here …

What Does PCI Compliance Mean for your Business?

what does pci compliance mean for your business

If you’re in charge of the decisions for your business, you’ve most likely heard the phrase “PCI Compliance” somewhere before. If your payment processor has told you they carry most of the burden of maintaining compliance, you may not give the subject much thought. But maybe you should. While a PCI Compliant processor might offer features that ease merchant responsibility, …