Flow Technology for PCI Compliant Agent-Assisted Payments
PCI compliance software for agent-assisted payments
Create a better customer experience while protecting cardholder data. Agents never see, hear or touch payment information while on the phone with customers.
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"What I was most concerned with is how hard is it for our agents to use? How hard is it for our management team to set it up? And once the consumer gets the information, how hard is it to process the payment?
With Flow, the check mark is in the easy box on all three of those."
Assistentcy LLC
Cameron Karim, President and COO
74%
Flow click through rate
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Protect cardholder data. Provide a better customer experience.
Customers enter their own payment data in real time – agents can remain on the phone to answer questions.- Eliminate the need to store sensitive data in your internal systems.
- Send your payment portal to your customer's fingertips through email or SMS.
- Customize expiration dates to give customers minutes, hours, or days to complete the payment request.
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Build customer trust
Customers enter their own payment information and know they're protected against card fraud.
Create customer convenience
Your customer can pay in a couple of clicks and send themselves a receipt and documented audit trail.
Protect from a data breach
Keep all agents – remote and in office – from coming in contact with sensitive credit card and bank account information.
Collect payments faster
Make it easy for customers to do business with you. Send your payment page in one Flow smart request through email and SMS.
Simplify your customer experience. Get paid faster.
Comply with PCI DSS requirements for all your payments. Send your payment page to your customers through email or SMS in one workflow. They can review billing documents and enter payment card information with a few clicks.
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97%
Review & Accept
97%
Email Deliverability Rate
99%
SMS Deliverability Rate
76%
Email Open Rate
54%
Email Click-Through Rate
64%
Completed Payments Through Flow
Our patented Flow Technology gets results.
Send payment forms in one seamless workflow through email and text.
No log in requirements.
No paperwork to keep track of.
No long access codes to enter.
Consumers review documents, enter their own credit card payment data, and send a completed payment back to you in just a few clicks.
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