On Demand Learning

CFPB's Model Validation Form

Best practices and safe harbor

Subscribe to the PDCflow Youtube channel for more helpful payment and compliance content.

"The CFPB is very interested in the principle of making sure that we are collecting the right amount, from the right consumer, and respecting their communication preferences.

Clark Hill Law
Leslie Bender, Senior Counsel

In this video, Joann Needleman and Leslie Bender of Clark Hill Law go in-depth on the model validation form the CFPB has provided for agencies to use beginning November 30th.

Needleman and Bender cover:

  • Image
    Itemization date options and the objectives that the CFPB has for using them.
  • Image
    What are and are not safe harbors when using the model validation form.
  • Image
    Where to put state disclosures on the model validation form.
  • Image
    All sections of the model form in detail.
  • Image
    The pros and cons of using your own debt validation notice.
Joann Needleman, Clark Hill Law

Joann Needleman, Clark Hill Law

Joann Needleman leads the firm's financial services regulatory and compliance practice and advises banks, financial institutions, and financial service entities on regulatory compliance matters.

A former member of the Consumer Financial Protection Bureau’s (CFPB) Consumer Advisory Board, Joann provides her clients with useful strategies and common-sense solutions in order to prepare for areas of regulatory scrutiny.

Leslie Bender, Clark Hill Law

Leslie Bender, Clark Hill Law

Leslie C. Bender counsels financial services and healthcare clients on a broad range of privacy, data security, and consumer financial protection laws relying upon her strategic and legal experience as a general counsel.

As a corporate trainer, Leslie has more than 30 years of experience working with financial institutions, collection agencies, and as a compliance consultant and trainer for hospitals. Recognized as a national authority on information privacy and security law, she was one of the first privacy officers accredited by the International Association of Privacy Professionals as a Certified Information Privacy Professional.

Digital Communications and Payments

Continue learning with PDCflow resources

Want to know more about PDCflow Software?

Press ▶️ to watch our explainer video

See how our Flow Technology can reduce risk for your agency and speed up your digital payment collections with secure email and text. Book a demo today.
Book Demo

REDUCE RISK
Verify right party contact and keep all sensitive data secure. Eliminate the need for multiple software vendors. Send all your business transactions in one Flow smart request.
Explore Flow Technology