California Association of Collectors Webinar: Smarter Risk Management for Collection Agencies in 2021
February 10, 2021
11 a.m. PST

Join industry veteran and attorney, Katie Zugsay, Esq. in this one hour webinar as she identifies new risks in 2021 and how you can protect your agency and your clients.

Zugsay will go over the risks that could be unavoidable and easy ways you can find the money you need that most agencies are unaware of.

Learn practical, strategic, and specific methods you can use to manage risks without increasing your costs.

The cost is $59 for CAC members and $99 for non-members per location.

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About the Panelist

Katie Zugsay

Katie Zugsay Esq.

CEO at Finexus Insurance Agency, LLC

Katie Zugsay is a licensed attorney in Texas and California. She has served as Corporate Counsel and Chief Compliance Officer at Southwest Credit Systems. She has experience as a corporate trainer providing leadership training to executives and senior leadership at Bank of America. She is the founder and CEO of Finexus Insurance Agency, which focuses on the insurance needs of collection agencies of all sizes.

Lauren Valenzuela

Lauren Valenzuela

Corporate Counsel at Performant Corp

Lauren Valenzuela is Compliance Counsel at Performant Recovery, Inc., where she advises on compliance with consumer protection laws, government regulation, licensing, litigation defense, and transactional matters.

Lauren is an ACA certified Credit and Collection Compliance Attorney (CCCA), holds a FCRA Certificate for Data Furnishers from the Consumer Data Industry Association (CDIA), has presented for ARM-U, American Collections Association (ACA) International, the Consumer Relations Consortium, and AccountsRecovery.Net. She has been recognized as a Top Women Leader in Accounts Receivable and was recently nominated for Receivables Professional of the Year by Receivables Advisor magazine.

Managing Risk in Accounts Receivable

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