Webinar: Drive Accounts Receivable Growth Through Friction Free Digital Engagement
April 27, 2021

The ongoing pandemic has altered the way we live, communicate, and conduct business. Those working in accounts receivable are no exception. We have been ushered into a new world where your AR growth will depend on providing consumer-friendly and convenient digital engagement for consumers.

Many consumers want to pay their bills the same way they shop – when they have free time, on their phone, without it being a hassle.

Join Dawn Updike and Heather Harris from PDCflow to learn more about how the pandemic, regulation changes and influences from other industries has advanced technology and created a shift in consumer expectations and behaviors.

Missed the webinar?

Check out the recording below! And this article: Digital Engagement Software to Meet Today's Consumer Expectations.

Stay up to date on accounts receivable content and news to help you win business, increase efficiency, and take more payments.

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Learn how PDCflow Software has adapted to meet these new consumer expectations and how your organization can implement FLOW Technology into your daily operations. Engage with your consumers digitally, keep consumer data secure and private while building trust, and collect more payments.

Learn how:

  • FLOW can remove the friction points that cause failed consumer payments.
  • FLOW can reduce PCI scope for your agents.
  • Other AR organizations are having success with FLOW.
This free webinar was held on Tuesday, April 27th at 1:00 pm - EDT.

Deliver Convenience to Your Consumers

Talk to a PDCflow expert today to learn how.

About the Panelists

Dawn Updike PDCflow Sales and Marketing Manager

Dawn Updike


Dawn Updike is the Sales and Marketing Manager at PDCflow. She has been with the company for over 10 years and began her journey in Customer Success, onboarding clients onto the software and guiding them through the merchant underwriting process. She has witnessed the software evolve from a payment gateway to a solution that connects AR teams to their consumers through digital channels.

Heather Harris PDCflow National Account Executive

Heather Harris


Heather Harris is the National Business Development Representative at PDCflow. She has been with PDCflow for over 9 years and focuses on helping companies strategize and implement a streamlined payment workflow that utilizes digital communications and innovative technology to increase cash flow.

Success in Accounts Receivable

Continue learning with PDCflow resources

How to Improve Customer Experience in Accounts Receivable
Negotiation and Payment Strategies Guide
Top 5 Reasons Extended Business Offices Fail to Collect Past Due Payments