Share this ArticleBy now, social media has become part of almost everyone’s daily life. Even for businesses, it’s expected to have a presence on at least one platform. However, using social media is tricky for those in Accounts Receivable. Does your agency know how to use social media? Do you understand why it’s so important? Why Use Social Media In …
What the Lavallee Case Teaches Debt Collectors About Using Email Communications
Whether or not you are in the collection space, the recent decision in Lavallee v. Med-1 Solutions should catch the attention of everyone in Accounts Receivable. If you haven’t already read about the case, Joann Needleman, Practice Leader and Member of Clark Hill PLC, recently discussed What Lavallee means for the CFPB’s proposed rule and Electronic Communications. “Med-1, as debt …
A Closer Look: Validation End Date, Email and Digital Communications
The comment period for the CFPB’s Notice of Proposed Rulemaking (NPR) is closing soon. Now is the time for debt collection industry professionals to take action. The only way to let the Bureau know what collectors are excited about (and what areas need more consideration) is to file comments before time is up. Many debt collectors are looking to industry …
How to Build Your Brand as a Debt Collection Agency
The strategies and payoffs of marketing are clear-cut for B2C operations, but how do you build your brand if your industry is more nuanced? When you answer to your clients but interact daily with their consumers, what messages should you send? Which audience should you appeal to? Answering these questions will help you form your brand identity, putting you on …
Thriving in Third Party: An Interview with Joann Needleman
Share this ArticlePDCflow is proud to support the credit and collection professionals who work hard to improve the industry. From regional leaders, mentors and new agency owners to industry educators, we strive to highlight the individuals who make this community great. This week’s spotlight interview is an in-depth conversation with attorney and industry advocate Joann Needleman, Practice Leader and Member …
Comtech Collect! and PDCflow Announce Partnership to Offer Integrated Payments and eSignatures
Comtech, producers of Collect!, credit and debt collection software, and PDCflow, payment and esignature software, have partnered to create an integrated and seamless payment processing and payment authorization service. “PDCflow is excited to work with Comtech on this new opportunity,” said Matthew Snedden, COO of PDCflow. “Both our payment services and our esignature solution were designed for the debt collection …
