Celebrating Women in Financial Services: Robin Cole, NCBA Associate Executive Director

Celebrating Women in Financial Services - Robin Cole

Share this ArticleIn celebration of women’s history month, PDCflow is highlighting the work and journeys of a few women in the financial services industry. PDCflow’s Marketing Manager Dawn Updike had the opportunity last December to meet these women and see them present at insideARM’s Women in Consumer and Commercial Finance conference. Each woman featured in the Women in Financial Services …

Credit and Collection Industry Experts Reveal 2019 Surprises and 2020 Trends

Top Credit and Collection Industry Professionals Discuss the Impact of Digital Communications and Data Privacy

Last year brought on the beginning of many changes for the credit and collection industry. The Consumer Financial Protection Bureau (CFPB) announced a Notice of Proposed Rulemaking (NPR), digital communications are becoming part of the conversation for debt collection, and data privacy concerns are now front and center.  Accounts Receivable professionals from all across the industry spent the end of …

Thriving in Collections: Jan Stieger, Executive Director of RMAi

Thriving in Collections: Jan Stieger, Executive Director of RMAi

Share this ArticleIn PDCflow’s ongoing interview series, Thriving in Third Party, we shine a spotlight on agency owners and managers like Kelly Parsons-O’Brien, Aron Tomko, Cathie Bustos and others who are flourishing within their businesses.  We also like to speak to ARM educators and experts such as Harry Strausser III and Joann Needleman, to get a different perspective of the …