2022 Year in Review: Partnerships, Customer Stories, Product Updates, and Thought Leader Interviews

2022 Year in Review: Partnerships, Customer Stories, Product Updates, and Thought Leadership Interviews

PDCflow has worked hard throughout 2022 to offer the best possible payment communication software possible to our customers. With the new year approaching, we wanted to give readers another chance to catch up on our latest partnerships, product enhancements, educational content, video interviews and accomplishments.PDCflow Partnerships and Product EnhancementsThis year, our teams at PDCflow did a great deal of work …

Thriving in Third Party Collection: An Interview With Bethany Robertson

Thriving in Third Party Collections: An Interview with Bethany Robertson

Like many people in accounts receivable, Bethany Robertson found her career path by accident – working part time for an agency during college. Now, Vice President, co-owner, and founder of Debt Recovery Solutions of Ohio, Inc, she runs a thriving collection agency of her own. As a long time customer of PDCflow, we wanted to highlight Robertson’s accomplishments, as well …

Credit and Collection Industry RoundUp: 12 Books for Leadership and Personal Development

Credit and Collection Industry RoundUp: 12 Books for Leadership and Personal Development

It’s impossible to measure how much a good book can influence one’s life. Reading can help you relax, teach you a new skill or even impact your career. That’s why we reached out to PDCflow customers and other Accounts Receivable industry professionals with one simple question: What book has influenced your professional development or helped you build your business? Here’s what …

Professional Spotlights: Women in ARM

Professional Spotlights Women In ARM

As many know, the month of March is dedicated as a time to acknowledge the contributions women have made to our society (both in the past, and through ongoing efforts). All year round, our content team at PDCflow tries to create a platform for women in the financial services industry to share their expertise and help others grow and learn. …

Top Financial Services Podcasts for AR and Consumer Finances

Top Financial Services Podcasts for AR and Consumer Finances

Managing your business while staying informed about current industry events can be difficult to balance. Luckily, with podcasts becoming more popular than ever, you can access knowledge from industry experts at any time.  However, wading through all of the content available can be intimidating. Here are just some of the many financial services podcasts available centering on accounts receivable, consumer …

8 ARM Industry Expert Predictions: Regulations, Consumer Preferences, and Electronic Communications

8 ARM Industry Expert Predictions: Regulations, Consumer Preferences, and Electronic Communications

2020 has been an unusual year for the accounts receivable management industry (to say the least). Agencies across the country found themselves making the shift to remote workers, trying to keep up with state-by-state collection restrictions and dealing with other logistical issues caused by running a business during a pandemic.  But the year also saw numerous pieces of legislation, (CFPB’s …

Thriving in Third Party Debt Collection: An Interview With Lauren Valenzuela

Thriving in Third Party: An Interview With Lauren Valenzuela

In accounts receivable, it’s important to stay informed about upcoming legislation and other changes that will impact business (especially during major disruption, like the events happening this year). Lauren Valenzuela has been watching the trends and staying up-to-date with the latest in AR compliance as part of her job as Corporate Counsel, Performant Financial Corp. We had the pleasure of …

PDCflow COO Ed Bills featured in Podcast “Credit Eco to go”

PDCflow COO Ed Bills featured in Podcast Credit Eco to go

This summer, Joann Needleman, financial services attorney at Clark Hill Law, launched the podcast “Credit Ecosystem To Go: Curbside Thought Leadership for Financial Services.”  The podcast, centered around consumer finance issues, provides “bite-sized” discussions with industry leaders. Each episode, she interviews a different expert, covering current hot topics impacting professionals and consumers. Needleman serves as an industry advocate and navigator to …

Thriving In Third Party Debt Collection: An Interview with John Bedard

Thriving in Third Party Debt Collection: An Interview with John Bedard

This year has seen vast, unexpected change for the credit and collection industry. As many professionals work to navigate this new world of remote work and prepare for the months to come, attorney John Bedard has been a dominant voice, guiding collectors through the struggle. We recently spoke to Bedard about his journey in the industry, his observations on doing …

Celebrating Women in Financial Services: Amy Perkins, President, insideARM

Celebrating Women in Financial Services: Amy Perkins, President, insideARM

Share this ArticleIn celebration of women’s history month, PDCflow is highlighting the work and journeys of a few women in the financial services industry. PDCflow’s Marketing Manager Dawn Updike had the opportunity last December to meet these women and see them present at insideARM’s Women in Consumer and Commercial Finance conference. Over the course of this very long month of …

Celebrating Women in Financial Services: Brit Suttell, Attorney, Barron & Newburger, P.C.

Celebrating Women in Financial Services Brit Suttell Attorney

Share this ArticleIn celebration of women’s history month, PDCflow is highlighting the work and journeys of a few women in the financial services industry. PDCflow’s Marketing Manager Dawn Updike had the opportunity last December to meet these women and see them present at insideARM’s Women in Consumer and Commercial Finance conference. Over the last few weeks we featured two talented, …

Celebrating Women in Financial Services: Linda Straub Jones, Senior Account Executive, NeuAnalytics

Celebrating Women in Financial Services Industry: Linda Straub Jones, Senior Account Executive, NeuAnalytics

Share this ArticleIn celebration of women’s history month, PDCflow is highlighting the work and journeys of a few women in the financial services industry. PDCflow’s Marketing Manager Dawn Updike had the opportunity last December to meet these women and see them present at insideARM’s Women in Consumer and Commercial Finance conference. Each woman featured in this series has taken very …