Is An Online Payment Option Really That Important to Your Customers? (Yes!)

Online Payment Option

Share this Article It’s hard navigating the responsibilities of managing a small business. Because day-to-day operations often take priority, long-term, revenue-driving decisions tend to get pushed aside. They shouldn’t. If you want your business to grow, you need to make it as easy as possible for customers to pay you. This means you need to think about how your company …

What to Know About ACH Return Codes

ACH Transaction

Share this Article Accepting Automated Clearing House (ACH) payments can provide added convenience to customers during the payment process while increasing revenue for your business. Unfortunately, no payment method is without hurdles. In the case of ACH, the most common hurdle to overcome is understanding and addressing codes for returned payments. There are many ways an ACH transaction might get …

3 Trends To Watch For In Payments This Year: Takeaways From ACA 2017

payment management solution

Share this Article The annual ACA International Convention and Expo is one of the nation’s best-known events to ARM professionals in the credit and collection industry. Visiting this expo helps ARM professionals network and learn about new technologies. It is also a valuable experience for service providers who want to strengthen relationships with current clients and make new connections. The …

How Do You Measure Consumer Engagement?

Measure Consumer Engagement

Share this Article In the last decade, mobile technology and social media have drastically changed how customers experience and engage with businesses. Most companies, however, have done a mediocre job of capitalizing on this trend. No longer do consumers shop only during store hours or relegate complaints to the BBB or the FTC. Today consumers raise their voices on social …

How Much is Your Customer Experience Worth?

payment processing solution

Share this Article Remember the days when shopping Black Friday meant camping outside of stores at 1 or 2 a.m. in order to save a few bucks on the latest television set, gaming system, or laptop computer. Consumers would fight over items because 100 or more people had lined up for hours when the store only carried a dozen or …

How to Increase Online Payments

increase online payments

Share this Article The value of offering your consumers online payment options is undeniable. More and more individuals have access to the internet via smart phones and other portable devices. And for many consumers, the ability to pay online is their preferred method for resolving their financial obligations. Progressive companies that made the move to offering online payments 5 and …

New NACHA Limits Driving ACH Return Payments Off a Cliff

ach payment returns

Share this Article Archery is an exact sport. Competitors must hit a 122 centimeter (4 foot) target from a distance of 70 meters or 230 feet. That’s the distance of one and half Olympic size swimming pools or hitting the field goal posts from the 20 yard line on your opponent’s side of the football field. Hitting the bullseye is …

The Top 3 ARM Industry Payment Challenges

ARM industry

Share this Article What are agencies’ top payment concerns?  PDCflow’s Chief Operating Officer, Matthew Snedden, and Western Territory Account Executive, Jeremy Fong, accompanied by Newtek representative, Tom Harkins, surveyed attendees at the ACA’s Annual Convention in Denver this summer to find out.  Snedden and Fong asked attendees about payment processing, compliance solutions, and payment authorization. This year’s attendance at the …