Share this Article All office managers are looking for ways to save money and make operations run more smoothly. However, spotting ways to improve can be tricky. One overlooked area that can cut expenses is your payment management system. The value of a good solution is hard to quantify just by the price tag. After all, efficiency in your processes …
Meet Your Drill Instructors: Collection Boot Camp Panelists
Share this Article PDCflow’s March Skip Tracing Guide blog post marked the end of our collection boot camp series. Throughout these posts, we discussed compliance management systems, collection settlement campaigns and more. The knowledge provided in our write-ups is owed to the expert panelists at the California Association of Collectors, who created the courses on which our articles were based. …
Preventing Fraud with Card Not Present Transactions
Share this Article EMV, better known as credit card chip technology, has revolutionized what it means to take a secure card payment during a card present transaction. The computer chip embedded in many new credit cards makes cloning card data much more difficult, deterring fraud. But what advancements in technology have been created for merchants in a card not …
Is An Online Payment Option Really That Important to Your Customers? (Yes!)
Share this Article It’s hard navigating the responsibilities of managing a small business. Because day-to-day operations often take priority, long-term, revenue-driving decisions tend to get pushed aside. They shouldn’t. If you want your business to grow, you need to make it as easy as possible for customers to pay you. This means you need to think about how your company …
Team Management: Seven Steps to Lead a Winning Team
Share this article This year’s presentations at the California Association of Collectors (CAC) conference and expo in Rancho Mirage, Calif. featured some of the best minds in the credit and collection industry. While many subjects centered on best practices for successful agencies, one session provided unique advice which can be applied to all aspects of personal, professional and group communication, …
What to Know About ACH Return Codes
Share this Article Accepting Automated Clearing House (ACH) payments can provide added convenience to customers during the payment process while increasing revenue for your business. Unfortunately, no payment method is without hurdles. In the case of ACH, the most common hurdle to overcome is understanding and addressing codes for returned payments. There are many ways an ACH transaction might get …
Three Reasons to go Paperless with your Signature Authorizations and Payment Collection
Share this Article Proposing major changes in business workflow is a scary prospect. But continuing with the status quo isn’t justification for keeping policies that are bad for daily operations. Switching to a digital signature service allows you to obtain consumer payments and signatures simultaneously. And, it can yield huge benefits to your bottom line while cutting down on your daily …