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Call Baiting Questions How to Respond

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PDCflow is a robust payment hub that empowers you to send electronic documents and payment forms securely. Collect payments faster and keep your data safe.

Learn more about PDCflow software for the Collections Industry.

Debt Collection

[Best Practices] Skip Tracing – In this skip tracing best practices guide, Parsons-O’Brien, along with her California Association of Collectors colleagues, provides in-depth information.

Download Skip Tracing Best Practices

[How-To] Collections: How to Respond to Disputes – Download this How-To sheet detailing best practices for handling collection disputes.

Download How To Respond to Disputes

[Tip Sheet] Collection Messages – Download this Tip Sheet detailing what your collectors should consider when deciding to leave a message and the pros and cons of the FOTI and Zortman messages.

Download Collection Messages Tip Sheet

[Guide] PCI Compliance GuideDownload this Guide detailing the levels of PCI Compliance and what your responsibilities as a merchant are.

Download PCI Compliance Guide