Many customers still want the option to make a payment or ask questions to a live customer service agent. After all, a conversation with an employee is often the easiest way to resolve an issue. How can organizations take payments over the phone and still keep payment data secure?SURVEY SAYS:“Nearly 7 in 10 respondents (69%) said talking to a live …
Protect Payments with Data Tokenization and Encryption
Updated July 2023 Security is an essential part of taking payments. Your payment communication software should take precautions with the sensitive information they help you manage. Otherwise, they aren’t looking out for you or your consumers. Encryption and data tokenization are essential steps to protect credit card and bank account numbers from being improperly handled. PDCflow uses both encryption and …
There’s No Place Like Home: HIPAA, Pandemics, & Cybercrime
As the number of folks working from home has skyrocketed during the pandemic, the effects of being more digitally connected have been both good and bad. Reports of suspected attacks by cybercriminals to the Federal Bureau of Investigation’s Cyber Division (known as the “IC3” or Internet Crime Complaint Center) are up 400% from pre-pandemic reports.1 The targets for attacks are …
Remote Workers: Payment Security and Compliance Challenges in AR
With most businesses taking a hit right now it’s more important than ever to keep your operation secure. There have been many stories in the past few years of large companies dealing with the fallout of unsecure processes or systems. The Marriott data breach, Equifax and recent breach of the ARM industry company, American Medical Collection Agency (AMCA), show that …
How Your Business Can Stay Cybersecure
Companies everywhere are on high alert when it comes to keeping their data secure. However, this doesn’t always mean they follow the best practices when it comes to cybersecurity. According to IBM, 77 percent of IT professionals stated that they do not have a cybersecurity incident response plan. However, there are preventative measures companies can take to stop a data …
What Businesses Ought To Know About Credit Card Tokenization
Last Updated December 2022 Data security breaches are becoming a big problem. In fact, there have been so many that Identity Force keeps a running list of all breaches reported so far in 2022. The length of the list is staggering. What can businesses learn about security from all these breaches? Credit card tokenization, encryption and other security measures must …
How To Prevent Data Breaches: Three Steps
Does your company know how to prevent a data breach? One thing the Equifax and Marriott data breaches (and countless others) have shown is that customer data won’t stay safe if a business isn’t protected. Data breach prevention is an important way to protect your customers and your brand, but it also helps your company remain financially stable. Data breaches …
Key Features for Secure Payment Processing
Last updated January 2023 In an increasingly digital world, payment processing security features in business shouldn’t take a back seat. Are you offering secure payments to your customers? Here are some of the basic features that you need for secure payment processing.PCI ComplianceBecause sensitive credit card data is so valuable when committing identity theft, businesses that take payments online are …
