PDCflow has worked hard throughout 2022 to offer the best possible payment communication software possible to our customers.
With the new year approaching, we wanted to give readers another chance to catch up on our latest partnerships, product enhancements, educational content, video interviews and accomplishments.
PDCflow Partnerships and Product Enhancements
This year, our teams at PDCflow did a great deal of work to:
- extend the list of integration partnerships we offer
- improve our own products through software enhancements
Learn about our new business relationships and how we improved the self-serve options you can offer your customers through enhanced recurring payments and QR codes for printed billing statements.
PDCflow Partners with Debtmaster360 to Offer Fast, Secure, Digital Payment Workflows
Secure Payment Capture Technology Through PDCflow/PIMSWARE Partnership
Self-Serve Recurring Payments: PDCflow Announces the Release of Payer Created Schedules
PDCflow QR Codes: Faster, Simpler, More Successful Customer-Initiated Payments
Customer Success Stories
Carlisle Wide Plank Floors
Carlisle Wide Plank Floors manufactures high quality, long wide plank flooring both to businesses and directly to customers. Before finding PDCflow, Carlisle was using two separate systems to first get contract signatures and then collect a deposit for an order.
After switching to PDCflow, Carlisle:
- Eliminated the need to manually follow up on unsigned contracts or unpaid deposits.
- Reduced costs and staff’s workload by consolidating how many software tools they needed for workflows.
- Achieved a 74% completion rate for contracts and deposits.
Corporate Direct Inc. and Sutton Law Center
Sutton Law Center and Corporate Direct Inc. assist entrepreneurs and real estate investors from around the world protect their assets and maximize financial goals. They originally chose to switch from Docusign to PDCflow for signature purposes but found that switching also:
- Saved time by letting customers sign a document and make a payment all at once
- Saved money by switching from a more costly software and rolled two tasks into one
- Found a more secure way to securely send meeting minutes and documentation to clients
Education and Industry Highlights
Digital Operations in Collections: An Interview with Jordan McWilliams of Spring Oaks Capital
In this video interview, PDCflow’s Dawn Updike sat down with Jordan McWilliams, Digital Operations Manager at Spring Oaks Capital to talk about:
- Job responsibilities
- Industry challenges
- Opportunities in the field of digital operations
They also covered the successes McWilliams has seen in his company and how to measure engagement and keep improving.
What Every Merchant Needs to Know about MOTO Payments
Many companies may never interact with their customers face-to-face. Unfortunately, the convenience of digital transactions also makes MOTO payments (Mail order/Telephone order) a higher risk for businesses and consumers.
Learn about payment environments and your company’s Payment Card Industry (PCI) compliance responsibilities to manage risk and keep private customer data safe.
8 Digital Methods of Payment to Upgrade Customer Experience
Adopting omnichannel payment methods makes it easy for every type of customer to pay faster, whichever way they want.
QR code links to a payment portal and self-serve recurring schedules are just a few ways to improve the payment experience for your customers.
Navigating Email and Text in the ARM Industry: An Interview with Mike Frost
Dawn Updike interviewed Mike Frost, partner at Malone, Frost, Martin PLLC., to talk about regulations, precedent and risk of using email and text in Accounts Receivable. They covered:
- Gathering consent and the different types of consent for communication
- Sending validation notices through email
- Balancing the risks in collection to keep your business running smoothly
Accomplishments
PDCflow Earns G2 High Performer and Momentum Leader for Winter 2022
Users Love Us! PDCflow Earns Fall Badges From G2 Based on Customer Reviews
PDCflow Celebrates 19 years of Continuous Improvement Managing Payments
After almost two decades offering small to midsize business payment communication options, we celebrated this year’s anniversary reflecting on our favorite product developments of 2022. Check out these reporting and recurring payment updates and new account features.
Company Culture
Who is PDCflow? Meet Ruth-Ann Bailey
Want to know more about PDCflow Software?
Press ▶️ to watch our explainer video
ONE-STEP PROCESS
- ABOUT THE AUTHOR -
Hannah Huerta, Marketing Specialist
Hannah Huerta is a Marketing Specialist at PDCflow. She creates content for the accounts receivable and payment industry.
