With so many self-serve and digital payment options available, storing credit card information is an important consideration for businesses. Is your organization storing credit card information safely? Do you know the requirements you need to follow? Learn about risks, requirements and best practices of storing customer credit card information.Why is Storing Credit Card Information a Must for Digital Payments?There are …
Credit Card on File is a Game-Changer for Businesses
Keeping a credit card on file is a convenient best practice for companies that know they will need to take payments later, once an order has been fulfilled or work is completed.What Does Card on File Mean? Card on file (COF) transactions allow companies to capture and store payment details from customers. The details are securely stored so the business …
Data-Driven Debt Recovery: A Proven 5-Step Email Strategy
Email for debt collection is more popular than ever and there are good reasons why. A thoughtful debt collection email strategy: Makes right party contact faster and easier Drives more traffic to self-serve channels, freeing up employees to do other work Saves money on operating costs by reducing postage costs Gives you more visibility into consumer engagement In an era …
Cash Flow Positive: The Ultimate Compass for Your Small Business
In the vast ocean of business, being cash flow positive is your ultimate compass. Having cash to spend gives you more options–to expand and grow, to invest back into the organization or to share with stakeholders. Cash flow statements, profit and loss statements and other financial management reports steer these financial decisions your company makes. Explore what cash flow reports …
Text and Email for Debt Collection: Reaching Consumers Where They Are
In a recent PDCflow sponsored webinar on accountsrecovery.com, a panel of digital collection experts sat down to discuss the differences they’ve encountered in text messaging and email for debt collection. Shawn Farris, Brandy Rouselle, and Chris Repholz discussed which channels they each prefer and the strengths of each. They also covered how using SMS messages together with email for debt …
Profit and Loss Statements for Business Planning and Growth
Businesses want to make money. But how do you know if sales are good enough to keep your company profitable? There are many different financial reports organizations use to track performance. One of the most common–the profit and loss statement–lets companies: Monitor how the organization is performing and better understand profitability Assess expenses and profit trends Plan for future growth …
Small Business Financial Management Terms and Tips
Small business financial management helps business owners, operators and managers know where money is being spent and how much profit is coming in. Without a background in accounting or bookkeeping, it can be hard to know the best way to manage small business finances – or even to understand the common terms, reports and tactics used. This glossary will help …
Track Payment Performance at a Glance with PDCflow Insights Reports
PDCflow is excited to announce the launch of our brand new Insights Report. Insights reporting is the free, enhanced reporting tool from PDCflow designed to help managers, executives, and other decision-makers better understand their organization’s payment processing.Through the Insights Report, anyone who needs access to reporting and analytics can: track payment performance monitor trends at a glance sort and view …
Hosted Payment Page Options from No Code to Low-Code
Customers expect companies to offer online payments. If your organization doesn’t accept online payments (or your online page is confusing, outdated, or doesn’t match your website) your business is losing money. Hosted payment pages are now a must for any company that wants to: Stay competitive Make paying easier for customers Save staff time by reducing manual work Bring in …
Creating Credit Terms for Customers
Companies who sell high dollar products, or offer professional services, usually ask for payment after work is done or goods are delivered. Establishing clear credit terms helps customers know what to expect during billing and teaches staff proper procedure when collecting on both B2C and B2B payments.Definition of Credit TermsCredit terms can be defined as the guidelines your company creates …
Payment Workflow Examples to Increase Business Cash Flow
Payment workflows (like sending customer invoices with payment requests) are an integral part of your business sales cycle and customer experience. Many companies that accept B2B payments – or provide their goods and services before collecting payments – need to think about the full customer journey, including billing workflows.What are Workflows?A workflow is any repeatable process your business uses to …
How To Take Secure Payments Over the Phone
Many customers still want the option to make a payment or ask questions to a live customer service agent. After all, a conversation with an employee is often the easiest way to resolve an issue. How can organizations take payments over the phone and still keep payment data secure?SURVEY SAYS:“Nearly 7 in 10 respondents (69%) said talking to a live …
