Contracts are essential for companies and customers who need to agree on a deal. But they’re only effective if all the elements of a contract are included in the document. Properly structured agreements protect everyone and withholding elements of a contract could invalidate the deal.What are the Elements of a Contract?Contract elements are the different requirements that make up the …
10 Examples of Great Debt Collection Websites in 2024
In the debt collection industry, if you haven’t updated your website to meet today’s consumer expectations, you’re probably already losing revenue. A user-friendly debt collection website is a necessity if you want to stay competitive and effectively engage consumers. The Consumer Financial Protection Bureau’s (CFPBs) Regulation F attempted to clarify many aspects of compliant debt collection like text messaging and …
Protect Patient Data with HIPAA Compliant eSignatures
Healthcare organizations that handle patient data must follow strict rules to keep this information private and secure. If you are a medical office, handle medical billing or insurance, or manage health information in any other way, you should already understand what HIPAA compliance entails. But in an increasingly digital world, sending medical records, collecting form authorizations, and other office processes …
Data Protection and Privacy Concerns in the Remote Work Era
This article was originally written by Privacy Attorney, Leslie Bender and published in October, 2020. It has recently been updated and republished. As the number of folks working from home has skyrocketed during the pandemic, the effects of being more digitally connected have been both good and bad. Reports of suspected attacks by cybercriminals to the Federal Bureau of Investigation’s …
PDCflow Payment and Communication Solutions Earns CardRates Editor’s Choice™ Award
We are excited to announce our recent feature on educational credit card website CardRates! In the article, PDCflow was recognized with the Editor’s Choice™ Award for innovative payment and communication solutions. PDCflow enables secure document transfers and payments, esignatures, and photo and file uploads. Features are available through our user interface or API integrations, so your company can take advantage …
Common Contract Types for Small Business
Companies have countless interactions with customers, employees, vendors, and stakeholders in the course of business. Any time a company makes a deal with one of these entities, it’s important to use the appropriate type of contract to protect the parties involved. Some business contracts are long and detailed because they need to cover all the specifics of a deal. Others …
Hiring Process Steps to Build a Strong Debt Collection Team
This post was originally written by Mary Shores, agency owner of Midstate Collection Solutions, and was recently updated. It’s no secret that the hiring process has become a challenge in most industries, and the debt collection industry is no exception. We spend time writing job descriptions and interviewing, only for our candidates to change career paths. Or, we choose a …
Feature Release: Speed Up eSignatures & Payments with Multi-Recipient Flows
Is your business wasting time waiting on approvals and chasing payments? PDCflow’s latest enhancement, Multi-Recipient Flows, simplifies your operations by allowing you to send Flow requests to multiple people at once. Delays in contract signings, payment tracking, and secure document exchanges cost time and money. With this enhancement, our technology now supports: Faster approvals and deal closures: Get esignatures and …
Essential Software Features for Digitally Signed Agreements
A signed agreement from a customer is an essential part of many business workflows. With the shift in recent years towards modern tools, more companies are using digital signature software to send and track their signed agreements. Is your company taking digital agreement signatures through email and text for faster workflows and higher customer satisfaction?What is a Signed Agreement?A signed …
How To Create a Credit Policy and Collection Procedure
The blueprint most businesses use to collect on accounts receivable is called a credit and collection policy. The guidelines are typically broken into two sections: a credit policy and a past-due collection procedure. The framework can be as detailed or as broad as is necessary for your office. Providing this direction to your employees is essential. Unfortunately, many businesses don’t …
Digital Contract Management Best Practices
What is contract management? Contract management is the process of managing contract creation, negotiation, execution, and analysis to maximize operational and financial performance at an organization. However, that process will look drastically different for a large corporation with the luxury of a contract management team versus a small business managing contracts with just a few employees. What does contract management …
Consent Management for Electronic Communications: Best Practices for Creditors and Collectors
Regulation F and reaching consumers through electronic communications is now a reality. Debt collection agencies have prepared as best they can and have implemented new compliance policies and procedures. But what about creditors? All creditor clients that use a third-party agency should know about Regulation F. Are you (and more importantly, are your clients) ready for data maintenance and handoff …
