PDCflow COO Ed Bills featured in Podcast “Credit Eco to go”

PDCflow COO Ed Bills featured in Podcast Credit Eco to go

This summer, Joann Needleman, financial services attorney at Clark Hill Law, launched the podcast “Credit Ecosystem To Go: Curbside Thought Leadership for Financial Services.”  The podcast, centered around consumer finance issues, provides “bite-sized” discussions with industry leaders. Each episode, she interviews a different expert, covering current hot topics impacting professionals and consumers.  Needleman serves as an industry advocate and navigator …

Grow Business with Employee Professional Development

Grow Business with Employee Professional Development

Share this Article Investing in employee professional development is a smart strategy for businesses. It takes time, effort, and money to attract talent to your organization, so offering learning opportunities to employees can help you retain them.  According to Edward Fleischman, Founder and CEO of The Execu|Search Group in a recent Forbes article, “If you don’t offer learning and growth …

PDCflow 2019 Year in Review

PDCflow 2019 Year in Review

PDCflow released an upgraded recurring payment module providing clients with greater flexibility on setting up consumer payment schedules. The improved recurring payment system was created after careful consideration for the schedule creation and maintenance needs of ARM professionals. In April, we announced a new partnership with the National Creditors Bar Association to provide secure payment and communication solutions to their …

30 Debt Quotes: Showing Empathy and the Burden of Debt

30 Debt Quotes: Showing Empathy and the Burden of Debt

Share this Article People can accrue debt in many ways. Some take out loans for houses, cars and school. Some overspend on restaurants or travel. Others rack up debt due to medical expenses insurance won’t cover. Whatever the reason, most end up in collections the same way – an aspect of the consumer’s life changed, leaving them unable to pay …

What Creditors Should Understand About the Proposed Debt Collection Rule

What Creditors Should Understand About the Proposed Debt Collection Rule

Share this Article The Consumer Financial Protection Bureau (CFPB) recently released their Notice of Proposed Rulemaking (NPR) for the debt collection industry. Even if creditors have heard about this news, not all are likely to have read the hefty document. However, if your business or department handles AR billing, there are elements of the new proposed rule that will impact …

Preparing Staff for Electronic Communication Under the CFPB Proposed Rule

Preparing Staff for Electronic Communication Under the CFPB Proposed Rule

Industry experts are certain electronic communication will play a part in the final CFPB debt collection rule once it is created. This means agencies will be given clearer guidelines on how text messages and emails can be used for communication with consumers. Sending communications through electronic channels offers consumers more choice in how they can resolve their debts. These technologies …

How To Prevent Data Breaches: Three Steps

How To Prevent Data Breaches: Three Steps

Share this Article Data breaches have been in the news for several years. One thing we can learn from companies like Equifax to the massive Marriott data breach is that no company is immune if they don’t protect themselves properly. The accounts receivable industry is no exception. News outlets throughout the industry recently reported a breach of sensitive consumer data …

Call Blocking and Right Party Contact in Debt Collection

Call Blocking and Right Party Contact in Debt Collection

This blog post is based on information discussed in a recent California Association of Collectors (CAC) webinar and was co-authored by Neustar. Spam tagging and call blocking are causing a huge problem in debt collections. In the last two years, collection agencies have seen a drastic increase in their legitimate calls being blocked or mislabeled with Spam overlays. Shawn Suhr, …

CFPB Proposed New Rule: Debt Collector Do’s and Don’ts

CFPB Proposed New Rule: Debt Collector Do’s and Don’ts

Share this Article For debt collectors, the CFPB’s notice of proposed rule (NPR) is becoming the embodiment of the phrase “hurry up and wait.” The Bureau’s proposed rule released in early May. Once it became public, the reaction from many experts was appreciation for the level of detail in the 500+ page document. Weeks after the release of the rules, …

What is AR Billing?

What is AR Billing

Share this Article If your business provides goods or services without requiring full payment up front, this unpaid money is categorized as accounts receivable (AR). The process of sending invoices, collecting payments, and pursuing unpaid balances makes up the AR billing system your company most likely already follows.   In fact, most offices have a dedicated department in their organization …