Payment Processing Software Merchant Onboarding: What to Expect

Payment Processing Software

Share this Article Shopping for payment processing software can take a while. After considering a product’s security features, reviewing the front-end for its customer centric properties, ensuring it allows you to accept multiple payment methods, and learning how it will impact your office operations, you may be ready to dive in and start taking payments. Unfortunately, there’s one more step …

Why Omnichannel Payments are Valuable to ISOs and their Merchants

Omnichannel Payments

Share this Article What are omnichannel payments, and why should every merchant be using them? “In the case of payments, omnichannel — literally meaning multiple channels —  refers to the ability to take payments in a variety of ways without a jarring difference in convenience, service or even branding,” according to business.com.   Offering your merchants an omnichannel payment hub can …

PDCflow Enhances Payment Hub to Allow for Secure Web Chat Payments

Web Chat Payment Feature

Share this Article Ogden, Utah — PDCflow announces another step forward for payment technology with its new web chat payment feature. With this product, businesses can send a payment form directly to their customers through the online chats used by their customer service departments. The web chat payment tool seizes on the growing trend of web payments. Now when an employee …

Soar Payments Launches Paypod Payments Podcast

Paypod Payments Podcast

Share this Article Merchant service provider Soar Payments has officially launched “Paypod: The Payments Podcast.” The show will center on all things payments, and feature interviews with experts in digital payments software, fintech, security, mobile development, eCommerce and beyond. The host of “Paypod,” Scott Hawksworth, is a tech entrepreneur based in Chicago, IL. After founding a number of businesses that …

How Visa’s New Credit Card Chargeback Rules Impact Merchants

credit card chargeback

Share this Article In recent years, processing the growing number of credit card chargeback claims among consumers has become a burden for Visa. The time and money associated with processing all of these claims has led the company to overhaul the old model and rollout a new process to address chargebacks. The proposed changes went into effect just last month, …

Who is PDCflow? Meet Jeremy Fong

Who is PDCflow? Meet Jeremy Fong

Share this Article At PDCflow, we understand that a great team is made up of great individuals. In the past, we’ve worked hard to highlight what we have accomplished together, and now it’s time to introduce the people behind our successes. Throughout this series, you’ll get to know many members of the team, starting with Customer Relationship Specialist Jeremy Fong. …

PDCflow and Soar Payments Announce Collaboration to Offer Powerful Payment Solutions to Merchants

Powerful Payment Solutions

Share this Article Ogden, Utah — Payment hub software PDCflow is excited to announce a collaboration with Soar Payments. The relationship will benefit merchants across numerous industries by helping consolidate their back office processes through an all-in-one system. PDCflow’s software provides merchants with the ability to perform all the functions required to get them paid with speed and efficiency. Through this …

Three Methods to Reduce Friction for Customer Centric Online Payment Services

customer centric online payment services

Share this Article Customer centric practices are quickly becoming a deciding factor for which businesses thrive and which go under. For instance, this article cites a study from 2016 which found “89% of companies expect to compete mostly on the basis of customer experience, versus 36% four years ago.” In the last two years, the demand for seamless customer experience …

Matt Thomas Joins PDCflow Product Management Team

PDCflow Product Management team

Share this Article Ogden, Utah — PDCflow team member Matt Thomas has stepped into a new role. The former customer success administrator will be the newest addition to the payment management software’s Product Management team. The time Thomas spent in his position in customer success will bring a wealth of experience to the product management team. Thomas will add new …

Thriving in Third Party Collections: An Interview with Aron Tomko

debt collection business

Share this Article Our latest edition of Thriving in Third Party Collections features Aron Tomko. He is the founder of Bayview Solutions LLC as well as the creator of a coaching and mentorship program aimed at helping those interested in starting a new debt collection business, or improving their existing one.   My first collection job was in 2003, starting …