How Visa’s Credit Card Chargeback Rules Impact Merchants

credit card chargeback

Last updated March 2023 In recent years, processing the growing number of credit card chargeback claims among consumers has become a burden for Visa. The time and money associated with processing all of these claims has led the company to overhaul the old model and roll out a new process to address credit card chargebacks. The proposed changes went into …

Three Methods to Reduce Friction for Customer Centric Online Payment Services

customer centric online payment services

Customer centric practices are quickly becoming a deciding factor for which businesses thrive and which go under. For instance, this article cites a study from 2016 which found “89% of companies expect to compete mostly on the basis of customer experience, versus 36% four years ago.” In the last two years, the demand for seamless customer experience has only grown …

How To Comply with EFTA Regulation E: Legal Experts Explain

How to Comply with EFTA Regulation E: Legal Experts Explain

Last updated April 2023 Regulation E is a well-known, but often confusing regulation found within the Electronic Fund Transfer Act (EFTA). The EFTA was put in place to protect consumers who make payments via an electronic transfer.What is the Electronic Funds Transfer ActThe Electronic Funds Transfer Act (EFTA) (15 USC 1693 et seq.) of 1978 is intended to protect individual …

PDCflow Announces Patent on Technology for Secure Payments

PDCflow Announces Patent on Technology for Secure Payments

Ogden, Utah — PDCflow announces partnership with US Patent owner Zukunftware, LLC for management and licensing of newly patented technology. The patent (US patent no. 9,799,029), specifically written with credit card payments in mind, allows companies using the technology to greatly reduce PCI compliance requirements by removing the credit card information from the company’s environment and storing and processing the …

How a Payment Management System Improves Office Operations

Payment Management System

Share this ArticleAll office managers are looking for ways to save money and make operations run more smoothly. However, spotting ways to improve can be tricky. One overlooked area that can cut expenses is your payment management system. The value of a good solution is hard to quantify just by the price tag. After all, efficiency in your processes can …

Meet Your Drill Instructors: Collection Boot Camp Panelists

credit and collections industry

Share this ArticlePDCflow’s March Skip Tracing Guide blog post marked the end of our collection boot camp series. Throughout these posts, we discussed compliance management systems,  collection settlement campaigns and more. The knowledge provided in our write-ups is owed to the expert panelists at the California Association of Collectors, who created the courses on which our articles were based. Now …

Payments Compliance: What to Know and How PDCflow Helps

Payments Compliance: What to Know and How PDCflow Helps

There are many ways businesses must adhere to payment compliance. What’s more, it can get complicated to keep track of the requirements to follow, even though violating this payment processing compliance could lead to litigation or crippling fines. For many companies, the simplest solution is to rely on the software you use to help you reach your compliance goals. Here …

PDCflow Sponsorship Benefits Elderly HealthCare Facility and Local Youths

PDCflow Sponsorship Benefits Elderly HealthCare Facility and Local Youths

Nearly two million elderly spend time in nursing homes each year, isolated from their friends and family. PDCflow and DAKCS understand that those in these nursing and hospice centers often feel lonely while receiving necessary care. Socializing with residents of healthcare facilities can make a drastic difference in their days, as many employees within our companies have witnessed firsthand. “Spending …