PDCflow Celebrates 18 Years of Growth, Change, and Serving Customers

PDCflow Celebrates 18 Years of Growth, Change, and Serving Customers

2021 has been a year of growth and change for nearly every business. PDCflow is no different. Our team has worked hard to envision the future we want for our customers, the services we want to provide and the values we hold as a company. Now, in celebration of our 18th anniversary, we look forward to a new year and …

PDCflow Releases Support for Zero Cost Processing to Merchants

PDCflow Now Offering Zero Cost Processing to Merchants

Ogden, Utah – PDCflow, in partnership with a leading Merchant Service Provider (MSP), now supports the ability to reduce costs while collecting online credit card payments with Zero Cost Processing. Through this feature, merchants can charge consumers a Technology Fee for the hardware, software and security for online transactions, replacing the traditional MSP billing structure. Along with savings, Zero Cost …

Who is PDCflow? Meet Matt Reichard

Who Is PDCflow? Meet Matt Reichard

Software companies require many types of expertise to function. They need sales professionals to help customers get the right tools for the job, customer success staff standing by for questions and marketers to get the word out about the latest products and services. But what about the employees most customers never meet? PDCflow’s developers, IT and other internal staff work …

A2P SMS Guide: FLOW Delivery Via SMS Texting Service

FLOW Delivery Via SMS Texting Service: Important Updates

PDCflow will be rolling out A2P SMS changes between August 30 and September 30, 2021. This article will be updated accordingly as the situation changes. Using text messaging for your business is an excellent way to reach consumers through one of the communication channels they most prefer. As a vendor, it is our responsibility to provide you with convenient options …

PDCflow Simplifies Cash Payments With Cash Tracking

PDCflow Simplifies Cash Payments with Cash Tracking

Ogden, Utah – PDCflow announces an even more complete, streamlined payment process with the release of cash tracking within the Flow User Interface (UI). Now, businesses can keep track of all payment transactions in a single place and better serve consumers – no matter what payment channel they prefer to use. Using PDCflow’s cash tracking to take payments: Creates an …

Who is PDCflow? Meet Kristen Makanoa

Who is PDCflow? Meet Kristen Makanoa

Listening to customers is an essential part of software development. At PDCflow, we’re lucky to have a listening expert on our team in Product Manager Kristen Makanoa. She became part of the team in 2020 – but starting a new position during such a disruptive time didn’t slow her down. Kristen got right to work, listening to customer feedback and …

Q&ARM Showcase: Shorten the Collection Process, Build Consumer Trust

Q&ARM Showcase: Shorten the Collection Process, Build Consumer Trust

Shopping for new business technologies can be a long, difficult process. Oftentimes, even scheduling a software demo can take time out of your day you may not be able to spare. Thankfully, accountsrecovery.net’s Q&ARM series is helping accounts receivable professionals make informed buying decisions to enhance the collection process, on-demand. PDCflow recently participated in this Q&ARM event to showcase our …

PDCflow Announces Bank Account Tokenization

PDCflow Announces Bank Account Tokenization

Ogden, Utah – As part of their ongoing dedication to provide secure, convenient payment communications to consumers, PDCflow announces new bank account tokenization capabilities for ACH payments. ACH tokenization enhances the already strong data security and fraud protection within PDCflow’s User Interface (UI) without impacting current or future merchant operations. Companies can continue to build and host payment workflows, while …

PDCflow Announces ACH Verify for Enhanced Payment Security

PDCflow Announces ACH Verify for Enhanced Payment Security

Ogden, UT – In accordance with the newly enacted Nacha WEB Debit Account Validation rule, PDCflow is announcing ACH Verify, a real-time account validation process to help companies comply. The guidance, which takes effect March 19, 2021, requires account validation the first time a consumer’s account number is used for payment or when the account number is changed. “PDCflow’s ACH …

Manage Every Step in Your Digital Customer Communications Strategy

Manage Every Step in Your Digital Customer Communications Strategy

Your payment collection agents have a lot of customer communication tasks to juggle on a daily basis. Between sending initial invoices or billing statements, tracking co payments and down payments and checking whether recurring payment schedules are set up (and if those payments are successful or failing), their days are full. Moving from paper notices to electronic invoicing and payment …