PDCflow 2020 Year in Review

PDCflow 2020 Year in Review

PDCflow Product Enhancements Our team has worked hard this year to build exciting features for our customers. These improvements will help us deliver even better care to our customers and partners. Organizational Hierarchy Many organizations have some degree of complexity that must be addressed. For PDCflow clients with multiple locations and departments (anywhere from two – hundreds), we have expanded …

PDCflow Software: Providing a Better Customer Experience

PDCflow Software: Providing a Better Customer Experience

PDCflow’s development team works hard to continually improve the products and services we offer. In this quarterly article series, Product Manager Kristen Makanoa highlights what we’ve been working on. Kristen Makanoa Product Manager, PDCflow It’s a pleasure to work with this excellent team and to help our new and loyal customers! After my first few months here, I’ve taken an …

Who is PDCflow? Meet Dawn Updike

Who is PDCflow? Meet Dawn Updike

Employee professional development is an important – and valuable – part of running a business. At PDCflow, we take pride in growing our team and Marketing & Sales Manager Dawn Updike is proof that doing so is worth the investment. In her ten years with the company, she has held many positions and her list of accomplishments continues to grow. …

PDCflow COO Ed Bills featured in Podcast “Credit Eco to go”

PDCflow COO Ed Bills featured in Podcast Credit Eco to go

This summer, Joann Needleman, financial services attorney at Clark Hill Law, launched the podcast “Credit Ecosystem To Go: Curbside Thought Leadership for Financial Services.”  The podcast, centered around consumer finance issues, provides “bite-sized” discussions with industry leaders. Each episode, she interviews a different expert, covering current hot topics impacting professionals and consumers.  Needleman serves as an industry advocate and navigator …

PDCflow Names Ed Bills Chief Operating Officer

PDCflow Names Ed Bills Chief Operating Officer

Ogden, Utah – Payment hub and digital communication software company PDCflow today announced Chief Technology Officer (CTO) Ed Bills as Chief Operating Officer (COO) of the organization. As COO, Bills will be responsible for all operations within the company.  In his time with PDCflow, he has been instrumental in driving the in-house development team to an agile methodology that focuses …

PDCflow 2019 Year in Review

PDCflow 2019 Year in Review

PDCflow released an upgraded recurring payment module providing clients with greater flexibility on setting up consumer payment schedules. The improved recurring payment system was created after careful consideration for the schedule creation and maintenance needs of ARM professionals. In April, we announced a new partnership with the National Creditors Bar Association to provide secure payment and communication solutions to their …

PDCflow Customer Success Stories 2019: Fast Consent and Seamless Integration

PDCflow Customer Success Stories 2019: Fast Consent and Seamless Integration

Share this Article PDCflow is lucky to be in business with many incredible people. Last year, we decided to spread the word about just how great these customers are. In 2018, we launched an annual customer appreciation initiative that we’re excited to continue for years to come. Here are just a few of the amazing people and companies we are …

Who is PDCflow? Meet Rich Wilder

Who is PDCflow? Meet Rich Wilder

Share this Article So far in our ongoing employee spotlight series, we’ve talked to our developers, IT professionals, sales representatives and customer success employees. Today, we’re highlighting a member of our leadership team that helps all of these departments work together to develop great software and serve clients. Who is PDCflow? Meet our new Director of Sales and Marketing, Rich …

PDCflow Submits Debt Collection NPR Comments

PDCflow Submits Debt Collection NPR Comments

Share this Article In May, the Consumer Financial Protection Bureau (CFPB) released its Notice of Proposed Rulemaking (NPR) for debt collection. The extensive document covered the use of text and email in debt collection, among other long-awaited topics. As part of finalizing the rule, the CFPB requested public comments in order to better understand possible ramifications of the rule and …

PDCflow Top Performer Challenge

PDCflow Top Performer Challenge

Share this Article Keeping up morale on the collection floor promotes positive company culture, keeps employees happy and reduces turnover. Most agencies run contests to keep staff motivated, but funding incentives can be pricey. PDCflow understands the struggles that come with operating a debt collection agency and we want to help. That’s why last December, we sponsored the Top Performer …