Share this ArticleStress at WorkWorking in an office has been linked to health risks like stress, headaches and body pain. These issues usually stem from poor posture, prolonged sitting and general inactivity. And even working hard to meet deadlines can cause moments of stress among staff. The consequences can range from the need for a morale boost among employees to …
Why Attorneys Should Embrace New Law Firm Technology
The slow adoption rate of law firm technology has been discussed in the legal industry for years. In 2016, LexisNexis covered law firms and technology, centering on why firms have struggled to keep up. The article cited a report that suggests it is because “most lawyers have a tendency to believe their own practice is better equipped than others to confront …
When Is It Legal to Charge a Credit Card Processing Fee?
A merchant’s main concern in business is bringing in as much revenue as possible. That’s why many look to fees charged by card companies with a wary eye. Their concern will likely become greater when Visa and Mastercard raise transaction processing fees in April. A solution many merchants have turned to is passing that cost on to their consumers. Now …
PDCflow Offers New EMV Point of Sale Integration
Ogden, Utah — PDCflow, payment communication software, has announced a Point of Sale (POS) integration, offering more payment channels–and greater convenience–to its customers. Through this integration, PDCflow will provide enhanced, PCI-certified options for card present transactions, including contactless payments along with chip and signature and traditional mag stripe payments. Organizations and their consumers will both gain from this new relationship. …
Payment Collection: How To Use Your Voice as a Tool of Persuasion
Share this Article“Have you ever thought that when you’re on a call, you could strategically use your voice and speech melody to be more persuasive, and perhaps redirect the behavior and change the direction of that call?” This is a question presenter Liz Peterson asked the audience at the 2019 Collector Live virtual conference. Peterson has worked as a speech …
Four Important Features of Collection Payment Processing Software
If someone asked you about the struggles in your debt collection agency, what would your answer be? Front-line concerns like call baiting or telephone communications? Management issues like teambuilding and company culture? Whatever your focus, it shouldn’t be your collection payment processing software. There are many important aspects that go into choosing software for your agency. Thinking about everything you …
CollectorLive Recap: Improving the Debt Collection Process
Share this ArticleEarlier this month marked the second annual Collector Live virtual conference. The all-day event was packed with insight from industry experts, discussing topics for front-line collectors and agency managers alike. To give our readers a peek at the quality content these professionals covered (or a refresher to those who attended the event), we’ve picked a handful of the …
Thriving in Third Party Collections: An Interview with Harry Strausser III
Share this ArticleToday we present a very special edition of our Thriving in Third Party blog series. In the past, we’ve interviewed career-long debt collection professionals such as Matt Logan and Richard Hoffman. We’ve even spoken to an accomplished second-generation collector, Kelly Parsons-O’Brien. But today’s interviewee is perhaps one of the most widely-known individuals we’ve had the pleasure to speak …
PDCflow 2018 Year in Review
Achieved HIPAA ComplianceAs a way to better protect our customers and their consumers, PDCflow gained compliance with the Health Insurance Portability and Accountability Act (HIPAA) data security standards. AccomplishmentsIn October, we celebrated our 15th anniversary as a company. Since our company’s creation we have been focused on fast, efficient payment services. We’ve accomplished a lot in this time, and have …
Credit Card Compliance: Marriott Credit Card Breach Lessons
Last updated March 2023 Beginning as early as 2014, Starwood hotels, now owned by Marriott, experienced a massive credit card data breach reportedly at the hands of Chinese hackers. The data breach may have exposed the personal information of as many as 500 million guests of the hotel chain.Impact of a Credit Card BreachOnce the news of this breach became …
Customer Appreciation Week: Celebrating Your Accomplishments
Share this ArticleThe holidays are a good time to slow down, think about what’s important, and acknowledge your gratitude. That’s why last week, we at PDCflow celebrated our first ever Customer Appreciation Week. We’re proud of all our customers have accomplished in their businesses and we want everyone to know. So in case you missed out on the festivities, here’s …
