Have you ever wondered what people who use software products really think about their tools? Now you can find out! PDCflow was recently given several awards from software review website G2 Crowd, based directly on customer feedback. With an overall rating of 4.7 out of 5, it’s safe to say our customers are happy about our payment communication software. Here …
2021 Year End Holiday Wrap Up
PDCflow Product EnhancementsWe made many improvements to our software this year, adding new and enhancing existing products to keep you and your customers secure. Here are two notable projects our team completed in 2021.Bank Account TokenizationAs part of PDCflow’s ongoing dedication to provide secure and convenient payment options to both clients and their consumers, we announced new bank account tokenization …
Q&ARM Showcase: Shorten the Collection Process, Build Consumer Trust
Shopping for new business technologies can be a long, difficult process. Oftentimes, even scheduling a software demo can take time out of your day you may not be able to spare. Thankfully, accountsrecovery.net’s Q&ARM series is helping accounts receivable professionals make informed buying decisions to enhance the collection process, on-demand. PDCflow recently participated in this Q&ARM event to showcase our …
Manage Every Step in Your Digital Customer Communications Strategy
Your payment collection agents have a lot of customer communication tasks to juggle on a daily basis. Between sending initial invoices or billing statements, tracking co payments and down payments and checking whether recurring payment schedules are set up (and if those payments are successful or failing), their days are full. Moving from paper notices to electronic invoicing and payment …
PDCflow 2020 Year in Review
PDCflow Product EnhancementsOur team has worked hard this year to build exciting features for our customers. These improvements will help us deliver even better care to our customers and partners.Organizational HierarchyMany organizations have some degree of complexity that must be addressed. For PDCflow clients with multiple locations and departments (anywhere from two – hundreds), we have expanded our software’s capabilities …
PDCflow Software: Providing a Better Customer Experience
PDCflow’s development team works hard to continually improve the products and services we offer. In this quarterly article series, Product Manager Kristen Makanoa highlights what we’ve been working on.Kristen MakanoaProduct Manager, PDCflowIt’s a pleasure to work with this excellent team and to help our new and loyal customers! After my first few months here, I’ve taken an opportunity to pause …
Who is PDCflow? Meet Dawn Updike
Employee professional development is an important – and valuable – part of running a business. At PDCflow, we take pride in growing our team and Marketing & Sales Manager Dawn Updike is proof that doing so is worth the investment. In her ten years with the company, she has held many positions and her list of accomplishments continues to grow. …
PDCflow Names Ed Bills Chief Operating Officer
Ogden, Utah – Payment hub and digital communication software company PDCflow today announced Chief Technology Officer (CTO) Ed Bills as Chief Operating Officer (COO) of the organization. As COO, Bills will be responsible for all operations within the company. In his time with PDCflow, he has been instrumental in driving the in-house development team to an agile methodology that focuses …
PDCflow 2019 Year in Review
Released Enhanced Recurring Payment ModulePDCflow released an upgraded recurring payment module providing clients with greater flexibility on setting up consumer payment schedules. The improved recurring payment system was created after careful consideration for the schedule creation and maintenance needs of ARM professionals. RECURRING PAYMENTSAccomplishmentsIn April, we announced a new partnership with the National Creditors Bar Association to provide secure payment …
PDCflow Customer Success Stories 2019: Fast Consent and Seamless Integration
Share this ArticlePDCflow is lucky to be in business with many incredible people. Last year, we decided to spread the word about just how great these customers are. In 2018, we launched an annual customer appreciation initiative that we’re excited to continue for years to come. Here are just a few of the amazing people and companies we are lucky …
PDCflow Submits Debt Collection NPR Comments
Share this ArticleIn May, the Consumer Financial Protection Bureau (CFPB) released its Notice of Proposed Rulemaking (NPR) for debt collection. The extensive document covered the use of text and email in debt collection, among other long-awaited topics. As part of finalizing the rule, the CFPB requested public comments in order to better understand possible ramifications of the rule and how …
PDCflow Releases Enhanced Recurring Payment Feature
Ogden, Utah – Accounts receivable management software PDCflow has officially released the upgraded recurring payment feature of their new user interface. The enhanced recurring payment module will provide clients greater flexibility setting up consumer payment schedules. The improved recurring payment system was created after careful consideration of the schedule creation and maintenance needs for businesses. Dynamic schedule preview allows employees …