Comtech Collect! and PDCflow Announce Partnership to Offer Integrated Payments and eSignatures

Comtech Collect! and PDCflow

Comtech, producers of Collect!, credit and debt collection software, and PDCflow, payment and esignature software, have partnered to create an integrated and seamless payment processing and payment authorization service. Payment integration will be completed at the end of June, 2017, and eSignature/Document Delivery integration is expected by the end of this year. “PDCflow is excited to work with Comtech on …

Preventing Chargebacks in the Collection Industry: A How-To Guide

esignature payment authorization

Your staff works hard during the busy tax season to settle past due accounts and collect payments for your agency. After all that work, nothing is more frustrating than receiving a chargeback notice from your merchant service provider, notifying you that a consumer has disputed a payment to their issuing bank. This scenario is familiar to many of you, but …

PDCflow Welcomes Jeremy Knapp to the Infrastructure Team

PDCflow Infrastructure Team

With the role of technology growing in business, the infrastructure team is a vital part of any company. When your business is built around software consumers trust and rely on, the need for a solid development team is that much greater. PDCflow is excited to announce a valuable new addition to our company, infrastructure manager Jeremy Knapp. In this position, …

How Do You Measure Consumer Engagement?

Measure Consumer Engagement

In the last decade, mobile technology and social media have drastically changed how customers experience and engage with businesses. Most companies, however, have done a mediocre job of capitalizing on this trend. No longer do consumers shop only during store hours or relegate complaints to the BBB or the FTC. Today consumers raise their voices on social media and expect …

The Four Questions to Ask When Considering a Self-Cure Payment Site in 2017

self-cure payment website

Do you need to find a better solution for consumers to pay online? The industry trend in debt collections is for consumers to self-cure. In other words, the debt collection or billing company asks the consumer to visit a website and pay the bill or make a payment themselves. This new payment method is a more efficient way to receive …

PDCflow and DAKCS Software Team Up for the YCC’s Spirit of Giving

PDCflow and DAKCS Software

This past Christmas season, PDCflow and DAKCS Software partnered in order to support the efforts of Ogden, Utah’s local non profit, YCC’s Family Crisis Center. Collectively, both companies sponsored a family of 4 children who were living at the Family Crisis Center with their mother, providing new winter coats, clothing, and toys from each child’s wish list participating in YCC’s …

How Much is Your Customer Experience Worth?

payment processing solution

Remember the days when shopping Black Friday meant camping outside of stores at 1 or 2 a.m. in order to save a few bucks on the latest television set, gaming system, or laptop computer. Consumers would fight over items because 100 or more people had lined up for hours when the store only carried a dozen or so of the …

How to Increase Online Payments

increase online payments

The value of offering your consumers online payment options is undeniable. More and more individuals have access to the internet via smart phones and other portable devices. And for many consumers, the ability to pay online is their preferred method for resolving their financial obligations. Progressive companies that made the move to offering online payments 5 and even 10 years …

Compliance Regulation Solutions for the Future

payment and compliance solutions

In today’s consumer financial services industry, the constantly changing regulatory environment can make it difficult to plan ahead and know what payment and compliance solutions will be needed to move your business in a positive direction. As always, a change in government and government policies can bring uncertainty, and we don’t know how these changes may affect the agenda of …