8 Payment Processor Questions Your Business Needs to Ask

8 Payment Processor Questions Your Business Needs to Ask

Shopping for payment technology for your business can be overwhelming. You need to be able to make the best choices for your company but what do you need to know first? If you’re looking for a payment processor, here are some of the most important current trends, compliance concerns and tools that can help you with your choice.1) What is …

Data Tokenization and Encryption: Are Your Payments Protected?

Data Tokenization and Encryption: Are Your Payments Protected

Security is an essential part of taking payments. If your payment communication software doesn’t take precautions with the sensitive data they help you manage, they aren’t looking out for you or your consumers. Encryption and data tokenization are essential steps to protect credit card and bank account numbers from being improperly handled. PDCflow uses both encryption and tokenization to manage …

3 Quick Tips to Create a Connected Consumer Experience

3 Quick Tips to Create a Connected Consumer Experience

One of my favorite quotes is by the author Maya Angelou: “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”This is clearly a great quote for people interested in personal development because it perfectly captures the importance of leaving a lasting, positive impression on …

Hunstein Decision: Collection and Consumer Attorneys Weigh In

Hunstein Decision: Collection and Consumer Attorneys Weigh In

The recent Hunstein decision has been a big talking point for debt collection since the ruling was made. Agencies are scrambling to understand the implications of this case, which found transmitting data from a debt collector to a letter vendor is a violation of third party disclosure, even as new suits are being filed. To get a handle on this …

Digital Engagement Software to Meet Today’s Consumer Expectations

Digital Engagement Software to Meet Today's Consumer Expectations

Using the internet to pay bills and interact with companies is popular. With the demand for contactless communication brought on by COVID-19 and the change in consumer preferences, a trend that has been building for years (the use of digital engagement tools) is here to stay. One study conducted last year shows that digital adoption rates are at an all …

PDCflow Announces Bank Account Tokenization

PDCflow Announces Bank Account Tokenization

Ogden, Utah – As part of their ongoing dedication to provide secure, convenient payment communications to consumers, PDCflow announces new bank account tokenization capabilities for ACH payments. ACH tokenization enhances the already strong data security and fraud protection within PDCflow’s User Interface (UI) without impacting current or future merchant operations. Companies can continue to build and host payment workflows, while …

Understanding Your Business Insurance Policy: Covering Unpreventable Risks

Understanding Your Business Insurance Policy: Covering Unpreventable Risks

There are countless risks associated with running a business and tactics for preventing or responding to them are always changing. Especially in the accounts receivable industry, there are many unpreventable risks that can become costly if not properly addressed. Earlier this year, Performant Corporate Counsel Lauren Valenzuela and Finexus Insurance Agency CEO Katie Zugsay discussed new risks and better operational …

EBOs and the Patient Experience in Healthcare Billing

EBOs and the Patient Experience in Healthcare Billing

The patient experience in healthcare billing is an essential (often overlooked) part of the healthcare revenue cycle. Every medical organization understands that patients need to feel involved in their care during medical services but don’t always extend that importance when it’s time for patients to pay. As an extended business office (EBO) for a healthcare organization, what does the patient …

Modernize the Patient Financial Journey: Where, Why and How

Modernize the Patient Financial Journey: Why, Where, What

If you receive a bill months after a service, how likely are you to remember what it’s for? What if you try to pay but mailing a check or calling an office during your work hours are the only options? As consumers, none of us would be happy if we were put in these positions. So why do we expect …

3 Strategies for Patient Engagement in the Revenue Cycle

3 Strategies for Patient Engagement in the Revenue Cycle

In the past few years, high deductible healthcare plans have transformed how patient care is funded. More services are being paid for by patients or through their Health Savings Accounts. This has made patient engagement essential to the billing cycle to ensure medical bills don’t become seriously delinquent. Greater financial responsibility also means that patients have begun treating their healthcare …