PDCflow and Debtmaster360 have partnered to provide secure digital payment communication options to accounts receivable management companies. Now, users can send secure email and text payment requests and esignatures to consumers in minutes – all within the Debtmaster360 platform.
“We are very excited to partner with PDCflow in offering Debtmaster360 customers a new, efficient, and modern way to capture more payments,” says Ryan Vroman, Sales Manager, Comtronic Systems, LLC. “‘The future is now’ with integrated email, text messaging, and wet signature capture!”
PDCflow’s integrated Flow Technology is designed to simplify communication between companies and their consumers, directly from their system of record.
- Email and text workflows allow collectors to send a payment request while on the phone with consumers to complete in real time.
- Consumers can enter their own sensitive payment data, so agents never see or hear credit card information, keeping your business out of PCI scope.
- Digital communications make collaboration, tracking, document recall and reporting access easier for teams – whether they are in-office or working remotely.
"The technology renaissance is happening right now, particularly with providing convenience to consumers as well as streamlining workflows,” says Heather Harris, National Account Executive, PDCflow. “The Debtmaster360/PDCflow relationship will provide both of these to our shared clients."
With the implementation of Regulation F, debt collection agencies now have clear guidelines for compliant text and email communications. Offering these options simplifies business for offices and satisfies consumers by using channels they prefer to resolve their accounts.
PDCflow is a payment software that empowers organizations to engage consumers through digital communication and digital payment channels. With patented FLOW Technology, the software gives businesses flexibility and control over the secure delivery and capture of business transactions, including payments, signatures, photos and documents through digital channels.
Flexible and customizable APIs allow platforms to easily integrate, giving their users the ability to accept payments through multiple channels and electronic communication methods while keeping their software out of PCI scope. Integrators save on the cost and time of PCI compliance while still having control over their user experience.
Programming and customer operations for PDCflow’s national client base have been completed in-house in Ogden, Utah, since the company’s founding in 2003. Find out more about PDCflow at https://www.pdcflow.com/.
Whether you’re a small office or a large agency with many call centers, Debtmaster®360 can help you manage compliance, enhance security, and provide quality service for clients and debtors. At Comtronic Systems® we develop fully integrated collection technology that delivers all your debt management, phone system, and client reporting needs in one secure platform. Easily accessible with cloud or hybrid deployment options, your office is limitless in size and number of locations…and the friendly Comtronic staff provides all service and support.
The core of the system empowers collectors with the best in workflow management, debtor information, payment utilities, reporting tools, documentation, and compliance resources, all available with just a few clicks. Comtronic has more than 35 years of experience working within the collection industry, incorporating feedback and best practices to create the best collection technology on the market. www.debtmaster.com (800) 414-2814 or firstname.lastname@example.org