[Guide] Call Recording for Collections

Call recording consent for third party collections can vary depending on the states you collect in. The California Association of Collectors provided in-depth information on this topic in a series of educational webinars.

Download this guide on call recording for collections which details:

  • Call Recording Terms

    Learn the various definitions of call recording consent.

  • Laws Regarding Call Recording

    Federal and State Laws.

  • Establishing Consent

    What is acceptable according to law when establishing consent.

To view the full article based on their presentation, please see Call Recording Consent When Collecting Payments.

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call recording guide for collections