[Guide] Call Recording Guide for Collections

Call recording consent for third party collections can vary depending on the states you collect in. The California Association of Collectors provided in-depth information on this topic in a series of educational webinars.

Download this guide on call recording for collections which details:

  • Call Recording Terms

    Learn the various definitions of call recording consent.

  • Laws Regarding Call Recording

    Federal and State Laws.

  • Establishing Consent

    What is acceptable according to law when establishing consent.

To view the full article based on their presentation, please see Call Recording Consent When Collecting Payments.

Please complete the form to download the Call Recording Guide for Collections:

call recording guide for collections